Buying from this site is not only easy but also more affordable in comparison with other sites (prices up to £80 cheaper on FirstClassWatches.co.uk). Highly recommended.
All payments options available including PayPal Credit.
Fantastic customer service, very personal service- one Agent emailing back and forth, giving me all the Information I needed. I sent in a price match query and within a
Hour I was offered the watch at a lower price!
My watch was sent via special delivery and recieved before Xmas!
Very happy to recommend to others
When I visited the First Class Watch Shop. Site, I was pleasantly surprised by the cost of the watch I was interested in. I was even more surprised when I was invited to make an offer if the watch was out of my price bracket. I put an offer in which was accepted. The result meant that I got my watch at the price I could afford. My next watch will certainly come from First Class Watches.
A first class watch, purchased from "First Class Watches.co.uk"!... a slick and competant company to deal with. My purchase arrived within a few days of purchase, very well packaged, and beautiful quality.
First class service. I asked for a discount and was answered within hours (it was Sunday afternoon).
Item wasn't in stock but was due within days. Item was in stock when predicted and my order was promptly fulfilled.
I also required sizing and this was also done free of charge.
I would order from again.
Stated certain watches in stock but when it came to ordering, none were available; it was always the last one "that was just sent off". When order was cancelled, payment had been taken out - this shouldn't have been done until stock was checked and then despatched as stated on website.
Spent two weeks trying to order another watch that was also "in stock" and had repeatedly told them that payment was taken out for the cancelled watch. When I had reordered another watch, payment was taken out AGAIN. Called to complain and was spoken to rudely by someone called "Rob" who claimed he was the manager and was reluctant to provide details as to who to complain. Said I had used a certain tone hence when he used the same tone on me. If I swore at him, I guess he would do the same. "Great customer service!"
I ordered a watch to be told it would be a week to deliver which was fine as it was in time for christmas, only to be told they couldn't get it for another 10 weeks, after i already paid but got a refund
I receive the faulty watch, I send it back for refund money, and they change the battery and send it back.
They say the item is scratch and in a worn condition a refund is not possible!
Realy?
If the item has a scratch this you send to me used watch!
The watch I purchased was £120 cheaper than on the high street (over 20%) which was a great price. Arrived sized by FCW, well packaged by next day courier. My on line enquiry was answered the next working day ( they are not open at the weekend) I was very pleased with my experience and would certainly recommend Furst Class Watches.
This was ordered on the morning of Saturday 9th Jan, and delivered by post on Monday 11th Jan - incredibly quickly, and by signed for mail.
It was easy to adjust the metal strap to a comfortable length, by removing a number of links.
The watch keeps, of course, time to the second.
All in all, an excellent experience.
I was a bit reluctant to purchase a watch online but decided to chance it. The website invites you to 'make an offer' which I decided to do once I had done my homework on the watch I was interested in. I received a counter offer which I accepted. I am delighted with the watch which I bought as a present as I could not have afforded the full RRP. The service was excellent, and I received the watch the next day. I will use FCW again, thankyou!
What is there to describe. I ordered - they delivered.
One small nit to pick, though.
This watch (a Seiko) has a metal bracelet. It neede 3 links removing before it would fit. OK - I have the tools to do this.
But I'm sure many buyers won't have. I think FirstClass need to find a way of offering bracelet adjustment - at a small charge (e.g. £5). Otherwise a buyer may have to find a jeweler - which is going to take time and cost to fix.
Maybe it would be possible to measure the wrist by downloading and printing off a paper tape measue?
I just bought a Citizen Mens Expandable BM8454-93A Eco-Drive watch from First Class Watches. Their price, delivery and customer service were all great. The watch arrived with the expandable bracelet perfectly pre-adjusted to my wrist size following my phone call the day after my online order to confirm my wrist measurement - something I had forgotten to do at the time of placing the online order. The watch is also great and i am well pleased. Terry Grimshaw, Spalding, Lincolnshire, UK.
Excellent service responded within a day to recover situation where another retailer had failed and would have missed the anniversary present. Price was good, would use them again
First class service, Speedy delivery.
Whilst I have opened the box to check safe receipt - it is a Christmas present and will not be given or set up until Christmas Day.
With thanks, Derek
Excellent service, watch was out of stock with manufacturers most retailers said it was an old model. F C W kept me informed on availability. Delivered the day after order.
Completely satisfied, would recommend to everybody. If you want a stunning watch with perfect timekeeping, good looks, and comfort, then this is the one fr you.
Good prices, excellent value and speedy delivery The item I purchased was reduced the next day but they refunded me the difference. What more can you ask!
I wanted to buy myself a breitling watch after taking early retirement. However having looked at the prices, if I had bought one I would have been frightened to wear it out of the house. I allready have a Tag but decided to try and find a good 'Breitling look' watch. There are many others on the market but after many hours on the internet (well I have the time now) the Rotary Aquaspeed CATKIL1 stood head and shoulders above the rest. Most of the others and not necessarily the cheapest were 'NOT' waterproof. This one is. Right out of the box it has the 'WOW' factor, without being over the top with to much 'BLING'.
The strap is to be replaced by a 'Breitling look' stainless steal one to compleat the package.It also has a lifetime Rotary guarantee for good measure. Buy with confidence, you will not be disappointed. Can you go wrong?
Very positive experience, service was absolutely first class. Ordered item online late on a Friday, and it arrived on the Monday. Free bracelet sizing and postage.
Overview
First Class Watches has established a strong reputation for exceptional product quality and reliable customer service, with many customers praising the craftsmanship and design of their watches. The company is commended for prompt dispatch and efficient handling of orders, often exceeding delivery expectations. While most feedback is overwhelmingly positive, some concerns include occasional issues with delivery charges and stock availability. Overall, the sentiment reflects high customer satisfaction, with many expressing a willingness to recommend the company and return for future purchases, indicating a solid commitment to customer care and product excellence.
This summary is generated by AI, based on text from customer reviews
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- KENILWORTH, Warwickshire, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members