First Class WatchesReviews 380

I just bought a Citizen Mens Expandable BM8454-93A Eco-Drive watch from First Class Watches. Their price, delivery and customer service were all great. The watch arrived with the expandable bracelet perfectly pre-adjusted to my wrist size following my phone call the day after my online order to confirm my wrist measurement - something I had forgotten to do at the time of placing the online order. The watch is also great and i am well pleased. Terry Grimshaw, Spalding, Lincolnshire, UK.

I ordered a Seiko ladies' solar watch late afternoon on a Saturday. I was advised on the following Monday that the watch had been despatched and it was in fact in my hands at 8.10am on the following day, a marvellous service by any standards given that the bracelet had also been shortened to my requirement in the meantime as part of the service. The presentation box was securely protected with bubble wrap, the spare links were included and everything was in order. Based on my experience, I would have no hesitation in recommending this company to anyone.
David Lockwood

I wanted to buy myself a breitling watch after taking early retirement. However having looked at the prices, if I had bought one I would have been frightened to wear it out of the house. I allready have a Tag but decided to try and find a good 'Breitling look' watch. There are many others on the market but after many hours on the internet (well I have the time now) the Rotary Aquaspeed CATKIL1 stood head and shoulders above the rest. Most of the others and not necessarily the cheapest were 'NOT' waterproof. This one is. Right out of the box it has the 'WOW' factor, without being over the top with to much 'BLING'.
The strap is to be replaced by a 'Breitling look' stainless steal one to compleat the package.It also has a lifetime Rotary guarantee for good measure. Buy with confidence, you will not be disappointed. Can you go wrong?

The best shopping on line experience ever!
Ordered a watch for my daughters boyfriends birthday cheaper than anywhere else i even invited 4 other web sites to beat the price and they all declined.
The customer service was 1st class, delivery speed first class, product 1st class even ordering on line was 1st class!
I love this site and have recommended it to 4 others who have now bought from there and had the same experience as myself
Looking for a watch? Go here they are so professional!

First order arrived fine. Second order was canceled in the same day when placed for wrong price reason - refund several days after. Third order was a nightmare: received delivery confirmation from FCW with Royal Mail tracking number. I tried for about a week to trace it on Royal Mail website but the details were not available. I have received emails from FCW saying that they delivered the order to Royal Mail and it might be their mistake. Also, they promised a re-delivery of the package. After about two weeks FCW just cancelled my order again and refunded saying again that the price on their website was wrong and suggest I should reorder (new price higher with about GBP 100). Use them at your own risk of being badly mistreated.

Stated certain watches in stock but when it came to ordering, none were available; it was always the last one "that was just sent off". When order was cancelled, payment had been taken out - this shouldn't have been done until stock was checked and then despatched as stated on website.

Spent two weeks trying to order another watch that was also "in stock" and had repeatedly told them that payment was taken out for the cancelled watch. When I had reordered another watch, payment was taken out AGAIN. Called to complain and was spoken to rudely by someone called "Rob" who claimed he was the manager and was reluctant to provide details as to who to complain. Said I had used a certain tone hence when he used the same tone on me. If I swore at him, I guess he would do the same. "Great customer service!"