First Class Watches
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First Class WatchesReviews 380

4.3

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First Class Watches Reviews Summary

First Class Watches has established a strong reputation for exceptional product quality and reliable customer service, with many customers praising the craftsmanship and design of their watches. The company is commended for prompt dispatch and efficient handling of orders, often exceeding delivery expectations. While most feedback is overwhelmingly positive, some concerns include occasional issues with delivery charges and stock availability. Overall, the sentiment reflects high customer satisfaction, with many expressing a willingness to recommend the company and return for future purchases, indicating a solid commitment to customer care and product excellence.

This summary is generated by AI, based on text from customer reviews

service
23
value
24
shipping
24
returns
7
quality
24

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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?
December 7, 2015

Excellent service, quick delivery, product exactly as described.

Date of experience: December 7, 2015
GB
1 review
0 helpful votes
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Excellent every time
December 7, 2015

Thank you, shopped a few times now, consistently good service, quality and speed!

Date of experience: December 7, 2015
GB
1 review
0 helpful votes
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Citizen Watch
December 7, 2015

Great price and fantastic service. I had the watch less than 24 hours after ordering! I couldn't ask for more. Thank you!

Date of experience: December 6, 2015
GB
1 review
0 helpful votes
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Citizen Watch
December 6, 2015

Good service, speedy delivery and when I had any inquiries a received a prompt reply.

Date of experience: December 6, 2015
GB
1 review
0 helpful votes
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Excellent Online service
December 6, 2015

I found it very easy to browse FirstClass Watches Online site which gave all the detail you could want even to adjusting the size of the band to fit my wifes wrist from the size I entered and it fit perfectlyClive

Date of experience: December 6, 2015
GB
1 review
0 helpful votes
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Fantastic service
December 6, 2015

We ordered this watch and it arrived on time and well packed. Would definately recommend this seller.

Date of experience: December 6, 2015
GB
1 review
0 helpful votes
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Excellent
December 6, 2015

Quality watch delivered very quickly. Superb customer service, highly recommended!

Date of experience: December 5, 2015
GB
1 review
0 helpful votes
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Not only did I get a quality product for a fantastic price but the delivery was quick too. A great company who I will gladly use in the future.

Date of experience: December 5, 2015
GB
1 review
0 helpful votes
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Best affordable brand on the market
December 5, 2015

Have been a Seiko watch owner since 1971 this is my first gold coloured watch. As with all my previous Seikos this one is stylish and good to look at.

Date of experience: December 5, 2015
GB
1 review
0 helpful votes
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Would deffinatley use again
December 5, 2015

Great customer response and good price match. What more can you ask for?

Date of experience: December 5, 2015
GB
1 review
0 helpful votes
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Impeccable Service - as usual
December 5, 2015

What is there to describe. I ordered - they delivered.

One small nit to pick, though.

This watch (a Seiko) has a metal bracelet. It neede 3 links removing before it would fit. OK - I have the tools to do this.

But I'm sure many buyers won't have. I think FirstClass need to find a way of offering bracelet adjustment - at a small charge (e.g. £5). Otherwise a buyer may have to find a jeweler - which is going to take time and cost to fix.

Maybe it would be possible to measure the wrist by downloading and printing off a paper tape measue?

Date of experience: December 5, 2015
GB
1 review
0 helpful votes
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Great service
December 5, 2015

Great price, great service and delivery. Highly recommended, would definitely use again.

Date of experience: December 5, 2015
GB
1 review
15 helpful votes
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Ordering, 'making an offer', dispatch & receipt were all fantastic, but the watch itself isn't what I expected. Firstly, the site shows a green strap but what arrived was black & red. Secondly, the watch is quite small - could easily be worn by a woman so I'd suggest it's advertised as unisex rather than just men's.

Date of experience: December 5, 2015
GB
1 review
0 helpful votes
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Great service.
December 5, 2015

Watch not quite suitable so returned, but delivery and subsequent refund couldn't
Have been more efficient. Will use again.

Date of experience: December 5, 2015
GB
1 review
0 helpful votes
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Excellent service and great price
December 5, 2015

Ordered Thursday... Delivered Friday.
And at 120 pounds cheaper than Amazon!

Date of experience: December 5, 2015
Belgium
1 review
0 helpful votes
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The Pinnicle of Good Service
December 4, 2015

Bought a really nice watch but the bracelet was bit too tight for me, so I emailed to see if I could get a few extra links. They emailed me back within 20 mins and said links had been ordered... Brilliant Service!

Date of experience: December 4, 2015
GB
1 review
0 helpful votes
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Very helpful and professional
December 4, 2015

I have purchased a couple of times now from FCW

Highly recommend them for good deals and great customer service with amazingly quick delivery

This is the place to buy your watches

Date of experience: December 4, 2015
Brazil
1 review
0 helpful votes
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Citizen Eco-Drive Red Arrows
December 3, 2015

First class service, Speedy delivery.
Whilst I have opened the box to check safe receipt - it is a Christmas present and will not be given or set up until Christmas Day.
With thanks, Derek

Date of experience: December 3, 2015
GB
1 review
0 helpful votes
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After my daughter gave me the model she wanted, I trawled the Internet for a supplier. Not only was it the cheapest on this site, the communication and service was second to none! Well recomended.

Date of experience: December 3, 2015
Guernsey
1 review
0 helpful votes
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Great service
December 2, 2015

I liked the easy-to-use web site and, of course, the prices. Best off all are promotions, vouchers and a chance to propose a price that you are willing to pay. Delivery is quick, too, and cheap.

Date of experience: December 2, 2015

From the business

Find a perfect watch at the UK's best watch retailer. Why not make us an offer? Brand authorised retailer and Google Certified Shop with free UK delivery.


firstclasswatches.co.uk
Founded in 2005
KENILWORTH, Warwickshire, United Kingdom