TissotReviews 4

Sure, I wanted a higher end chronometer; but my budget wouldn't allow. I had traded in a very nice quartz for the Powermatic 80. I couldn't be happier. It's an excellent watch, well-made and dependable. It's clearly a best buy in virtually any category.

I needed help with changing my delivery address. The order was just labelled, and I contacted customer service and was in contact with Anwar. They told me I gotta contact the Sales team. I talked with Mark from the sales team, who told me they cannot change the delivery address. SO i contact UPS where they told me that it is a LIE, and told em only the sender can change the delivery address, and showed me a url where it literally says they have delivery interception options, but only the sender can do it.

So today is Friday, while i went back to talk to Mark, they were already out of the office, so i went back to talk to Anwar, not only it took me 15 minutes to confront him and tell him what I exactly wanted because he started giving me false hopes as if "Sales team is out now, but I'm writing everything down and will get this right for you" - and when i told em how can you guarantee this? Cause if i trust you and wait, since you don't work on weekends, on Monday the item is going to be delivered to a wrong address. He told me to give him a second to look into it, and disappeared for 5 minutes, after that he just closed the chat, and finished his working day.

For the context; I bought $1095 worth watch for my boyfriend as it's our anniversary. Since my boyfriend lives in Armenia, I used an address of a shipping company so that tey ship it on my behalf. So while Mark told me, "we don't send to straight shipping company addresses" - he didn't do anything about it. Now my order is going to that shipping company's address - where they are going to send it to Armenia, where I'd have to pay $500 customs, which I can't afford. And since I can't afford it, the item is going to stay in customs, and if it stays there for more than 10 days, the company will just take the item and won't return it. In short, I just lost $1095 worth of watches, because TISSOT has incompetent employees, who lie straight to your face like Mark did.

Shame on all of you!

I'm giving the 5 out of 5 because the quality is too good, look wise it is also better. I recommend to my friends also