Very pleased with the whole experience from ordering, promo delivery and the watch itself. A present for my husbands special birthday which was very well received
Speedy well packed delivery, no hassle from order to wearing new watch at a fantastic saving in price. A site to safely add to the little black book of internet suppliers.
From the minute I contacted first class watches, I knew they were a professional company who knew watches inside out, the gentleman whom I spoke to sorted everything out from my questions about the watch I was to buy, first class service from a first class company many thanks 5*.
We bought our father of bride/groom watches at a great price. Super fast delivery, great customer service and updated the whole time on delivery.
Good choice of watches in the Skagen range I like. Was able to suggest and agree an alternative price, great idea. Quick responsive service and delivery. Would use again
Item was well packaged and at a price that I couldn't find anywhere else. I've been wearing the watch every day since it arrived and have no hesitation in recommending the site.
Having purchased three or four watches from first class watches i have no hesitation in saying they are the best place to buy from i would highly recommend them.
I was very happy on receiving my watch. The blue strap and dial made it look so good. The delivery was excellent too. I would recommend First Class Watches.
The watch I purchased is lovely. The customer service could not have been better. Fantastically fast delivery. Overall this is a company I would have no problem in recommending to friends and family.
Superb and faultless, ordered Monday afternoon arrived Tuesday morning! Well packaged and watch was genuine and exactly as described, would definitely use again
I'm a lucky owner (one of 1000) of the perfect Citizen BN0148-54E, such a marvelous watch! And I have had the pleasure of buying it from First Class Watches. Ordered it one day early in the morning and received it the next day just before lunch (form UK to Portugal). Thank you FCW for your prices and professionalism.
Great idea, come to agreement on price and arrived next day. Amazing watch, amazing service, I will shop here again and I recommend everybody does the same
After my daughter gave me the model she wanted, I trawled the Internet for a supplier. Not only was it the cheapest on this site, the communication and service was second to none! Well recomended.
I recently purchased a watch from this site and had an excellent experience in doing so.
After ordering online, I had both a text and an e-mail within an hour asking that I contact customer services, which I did. A very polite chap informed me of an issue with my postcode (which happens from time to time, so not unique!). This was quickly resolved, and I took the opportunity to discuss my 'large' wrist size with him. It was going to be touch and go whether the watch bracelet would be big enough, so I requested the watch be sent so that I could try it on.
The watch duly arrived the next morning, but alas the bracelet was not quite big enough. I contacted customer service once more and they ordered a couple of extra links for me. I was given the choice to either send the watch back so that the links could be fitted, or to have them sent to me so that a local jeweller could fit them. I was also advised that it could take up to a week for the links to arrive. I chose to have the links sent directly to me, and to my surprise, they arrived 3 days later by special delivery.
Excellent service.
Ordered on Saturday, received email to say watch had been dispatched on Sunday, watch was delivered 8.00 am on Monday. Can't get better service than that!
This is a nice watch, at a very good price. Purchasing it was straightforward and, best of all, it arrived very quickly. For someone as impatient as I am, prompt delivery is a big "plus point".
I liked the easy-to-use web site and, of course, the prices. Best off all are promotions, vouchers and a chance to propose a price that you are willing to pay. Delivery is quick, too, and cheap.
First time customer very happy with the service item arrived quickly and very well packed their prices are very competitive excellent company to deal with
I bought another Seiko because my old sentimental watch would have cost too much to repair It was a choice between the white or black-faced model. I chose the white face because it was extremely clear & easy to read, plus I could read the day/date easily too. I've always had Seiko's and have found them to be reliable & well made. The service from First Class Watches was, as it says on the tin, "First class!" and they even took my wrist measurement and re-sized my new watch free of charge (and sent me the remaining links) – I received good advice from the Service Team too. Thanks guys! My Seiko was a fantastic price in their sale. Oh, and by the way, I'm a lady and ALWAYS wear mens watches because I find the face on a ladies watch far too small (perhaps it's my age, ha!). The watch was bargainous too for a Solar powered watch and I won't ever need to change the battery. I received my watch the next day, put it on the windowsill for a couple of hours and it's working beautifully. Secretly, I think my husband is jealous of my lovely, new, shiny watch (shame lol!). I hope I won't need another watch in the near future, but if I ever do, I will defo come back to First Class Watches! I'm a very happy bunny, thank you x
First class says it all, excellent prices and service arrived next day on a saturday! Highly recommended and looking forward to dealing with again, first class, first choice
Overview
First Class Watches has established a strong reputation for exceptional product quality and reliable customer service, with many customers praising the craftsmanship and design of their watches. The company is commended for prompt dispatch and efficient handling of orders, often exceeding delivery expectations. While most feedback is overwhelmingly positive, some concerns include occasional issues with delivery charges and stock availability. Overall, the sentiment reflects high customer satisfaction, with many expressing a willingness to recommend the company and return for future purchases, indicating a solid commitment to customer care and product excellence.
This summary is generated by AI, based on text from customer reviews
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- KENILWORTH, Warwickshire, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members