Buying the watch was made more interesting by the ability to haggle. The whole process was conducted in a proper manner, decision made and delivery completed as promised.
Great choice of a whole range of watches. I was after a particular watch which was easy to view easy to order and arrived quickly. Definitely would use the site again and recommend you to others.
Excellent fast delivery, but a little disappointed that the bracelet had not been altered to fit at all. Had to pay extra to have this done at a local shop.
Excellent service and value. I made an offer late Saturday which they compromised on. I then accepted and paid which was very straightforward and the watch was delivered Monday morning!
It was easy. I did it by telephone. The guy at the other end was courteous and obliging. Everything he said was correct and a lovely watch delivered on time!
Never ordered a watch online before, but this was a great experience - easy to do, fast delivery, well packaged and great looking watch!
Very good. Product easy to order, supplied quickly, VAT deducted and arrived in good condition. Watch as described and good value for money. Very satisfied.
I was very pleased with the excellent service. I emailed them and they gave me a small reduction on the price which was very competitive and it was packaged carefully and delivered promptly.
I don't have much of a problem with First Class Watches prices and their service, to me, at least was reasonable. However, since receiving my purchase they have bombarded me with emails to review them and the product. I eventually did so, just to stop them pestering me. Funnily enough, my review was not positive about this side of their business. And, funnily enough, they have tried to get the review removed from Trust Pilot. They might well do the same here. The more I look at them, the more I see that they run an active compaign to remove unfavourable reviews. Now why would that be, I wonder? Perhaps because they're not really as good as the reviews that they allow might show? They certainly have one discontented customer here, who will never shop with them again and who will actively steer others away from doing so. Clearly, they cannot be trusted, or they wouldn't be so worried about comments. They are committing fraud, in my view, by removing truthful but unfavourable comments. Do not purchase from them.
The service I received was excellent. The correspondence was first class and the delivery was second to none. I will definitely be back soon. Thank you.
Website and ordering item was very easy. Item was delivered within the timeframe specified. I would definitely recommend the website to a friend and I would use the site again
The watch was better than the photos showed and the ease of buying and the speed of delivery would make me consider buying from you again
Have been a Seiko watch owner since 1971 this is my first gold coloured watch. As with all my previous Seikos this one is stylish and good to look at.
Thank you so much the watch came on Christmas
Eve. Perfect condition my boyfriend was delighted
I will recommend this company very good quality
And delivery.
IT'S ALL IN THE NAME ('FIRST CLASS')
After much searching and deliberation, eventually decided upon the Casio Edifice Wave Ceptor EQW-M1100DB-1AER (EQW-M1100DB-1AER). Of equal importance as finding the right watch, was making sure I purchased it from the right retailer. Well I'm glad to say that aswell as having a great piece of mechanical engineering... I also made the right choice of retailer with First Class Watches.
In a word?... BRILLIANT!
Would I use them again?... What do you think?
Very impressed ordered 21st Dec was out of stock delivery first week Jan fine I thought as was not a Christmas present pleasantly surprised arrived 2 days later
First time ordering in the shop wristwatches, was very pleased with the quality of the mark, it quickly, the price of the relevant application. Recommended!
First class experience, I was amazed at the level of service.
Ordered my watch on the 29th pm arrived 30th pm as they said it would, was able to track my order as well.
I bought watches roamer, what is seen on the website the same as I have received. Very simple and quick shopping at fisrtclasswacthes and fast delivery.
Excellent service, came next day and seiko watch I bought for my husbands 40th Birthday was perfect! Would recommend to anyone fast no hassle purchase.
Thank you
Overview
First Class Watches has established a strong reputation for exceptional product quality and reliable customer service, with many customers praising the craftsmanship and design of their watches. The company is commended for prompt dispatch and efficient handling of orders, often exceeding delivery expectations. While most feedback is overwhelmingly positive, some concerns include occasional issues with delivery charges and stock availability. Overall, the sentiment reflects high customer satisfaction, with many expressing a willingness to recommend the company and return for future purchases, indicating a solid commitment to customer care and product excellence.
This summary is generated by AI, based on text from customer reviews
- Visit Website
- KENILWORTH, Warwickshire, United Kingdom
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members