First Class Watches has a rating of 4.85 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Watches most frequently mention fast delivery, next day, and excellent service. First Class Watches ranks 7th among Watch sites.
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Bought a Hugo Boss watch which was offered on the 1st of May and has already been sent back twice this will be the third time. Because it is being sent back and forth it can't be worn, what is the point of having a watch for 4 months now if you can't wear it? Boss is obviously doing nothing as the problem is still exactly the same. For how long is first watch planning to ask us to send this watch back and send it back to us exactly? The humidity will still appear out of nowhere, which is a shame for a watch which is supposed to be waterproof and has not even been immersed into water! Update: watch was refunded after all
I sent my wrist size in on the order and my watch arrived with a extra link but still did not fit so I am waiting for another extra link to arrive. This is the second watch I have brought from first class watches they do a good deal but if you want extra links you have to fit them yourself or take it to a jeweller. Why cannot be fitted before you receive your watch? If you have given your wrist size.
I recently acquired a pair of men's watches, and I'm thoroughly impressed with their quality and design. The craftsmanship is exceptional, with attention to detail evident in every aspect. The watches not only look elegant but also feel sturdy and durable on the wrist. The timekeeping accuracy is spot-on, and the overall functionality exceeds my expectations. These watches have quickly become a staple accessory in my wardrobe, and I would highly recommend them to any man looking for a timeless timepiece.
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I wanted to get my son a REC 901 Stella RWB Porsche watch for Christmas but it was sold out on the REC website. Strangely, First Class Watches had one in stock at 2/3 of the price on the REC site. I'm a firm believer in ‘If it sounds too good to be true, it probably is." so thought it might be a scam (some people online suggested it might be). Well, I did my due diligence: authorized dealer for REC - check, excellent Google and Trust Pilot reviews - check, check and finally called the First Class Watches store in England to be sure the watch was in stock and talked with a friendly English guy who assured me they had one in store- checkmate. So I went ahead and ordered the watch on Tuesday and guess what?!?…It arrived today - Thursday and I live in Canada! That's even faster than Amazon. Packing was secure and the watch is PERFECT. Couldn't be happier. Thanks so much First Class Watches.
I have purchased from First Class Watches but definitely won't be the last. Their customer service was exceptional and the item was dispatched immediately. It was a real pleasure to deal with such a courteous and efficient company.
The entire watch purchase was exemplary from beginning to end. Very clear website, opportunity to make an offer (which I did and was accepted without delay), and first class tracked delivery (arrived the next day) included in price. Opening the well protected parcel revealed an immaculate watch in its proper box complete with all documentation. The dealer stamped warranty card gave confidence in the product and reflected the high standard of FCW. Overall a reassuring experience.
Buying a watch can be a monumental challenge especially if you are extremely fussy about every little detail. First Class Watches provide an amazing range of spectacular craftsmanship. The option to put in a reduced offer is the icing on the cake as is the assurance of receiving a valid manufacturer's fur antenna. I recommend. First Class Watches withouthe reservation and a 5 star rating!
Absolute pleasure to do business with this company, no problems at all and as promised we made an offer which was graciously accepted, received watch 2 days later well packaged and in perfect condition. Will definitely recommend to friends and family
One of the best online stores to purchase jewellery and watches with superb customer service(before purchase and after purchase both inclusive)recommended.
Excellent service. Was charged delivery cost when listed as free delivery, but before I could contact them to query I received e-mail advising me that they had made a mistake and delivery charge removed. Watch came in Seiko box with guarantee so appears to be genuine. Very pleased with watch and service, prompt delivery with text updates. Would use again.
The whole process from order to purchase was simple and easy, quick delivery was able to contact customer service and have my delivery changed to next day late in the day. I ordered on a Friday had my purchase on Saturday morning. I will be looking at using them again for my next purchase. I also had a possible warranty issue which was dealt with very quickly staff were very helpful and courteous.
I love the price match feature, saved me a lot of money. Also the fact that they offer to take out links for you, saves me a lot of time and effort of going to get it done at a watch specialist. Meant that I could wear my watch straight away, love that.
The watch itself is a beautiful and classic timepiece, I won't be taking mine off for a long time. Will definitely be shopping with First Class Watches again!
Ordered online, the watch arrived promptly (to Malaysia): the DHL tracking was efficient and informative. The watch itself (Eco-drive, crystal glass with big numbers for the visually-challenged) is perfect for my needs. It was sized for my wrist at source. Just a pity it has a military reference on the face: it could sell itself without the spurious connection to the Royal Navy. On the basis of my experience, I would certainly recommend the company.
Bought a Hugo Boss watch which was offered on the 1st of May and has already been sent back twice this will be the third time. Because it is being sent back and forth it can't be worn, what is the point of having a watch for 4 months now if you can't wear it?
Boss is obviously doing nothing as the problem is still exactly the same. For how long is first watch planning to ask us to send this watch back and send it back to us exactly?
The humidity will still appear out of nowhere, which is a shame for a watch which is supposed to be waterproof and has not even been immersed into water!
Update: watch was refunded after all
My wife and I recently decided to treat ourselves in darkest late February to new watches. We're comfortably off but like to save money where we can.
We chose our watches and the sought to find them at the optimum price.
First Class Watches provided the best deals and delivered the goods quickly and efficiently.
Well done to them. We will recommend FCW to friends and family.
Looking for a watch for a friends birthday on behalf of her husband. Found one on Amazon but it was going to take up to ten days to deliver. Found the exact same watch on First Class Watches, OK, a bit more expensive, but reasonably priced and with free delivery in two days. Lovely watch and prompt delivery. Great service and would use them again.
Completely satisfied, would recommend to everybody. If you want a stunning watch with perfect timekeeping, good looks, and comfort, then this is the one fr you.
Buying from this site is not only easy but also more affordable in comparison with other sites (prices up to £80 cheaper on FirstClassWatches.co.uk). Highly recommended.
All payments options available including PayPal Credit.
Hotel great, people lovely, tour rep super but let down by low cost airlines. If you are going to call a holiday first class dont use a low cost airline. We flew out of north terminal and then dumped back in south because they needed the plane in that rerminal for the morning which they mentioned as they opened the cabin doors to exit the plane. Definately not first class service in any way shape or form.
Great value for money and the watch is a great quality. I would recommend buying from first class as it comes with fast tracked delivery.
Order came quickly and well packaged and in perfect condition. Really pleased overall. Thanks loads it's a great watch.
We bought our father of bride/groom watches at a great price. Super fast delivery, great customer service and updated the whole time on delivery.
Fast delivery, excellent product at a fantastic price! Brilliant company would highly recommend.
Very impressed ordered 21st Dec was out of stock delivery first week Jan fine I thought as was not a Christmas present pleasantly surprised arrived 2 days later
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Dear Justine O,
I am very sorry to hear that you have had a bad experience with our company and your BOSS watch. As a small business we take customer service very seriously and try our best to resolve all customer issues to the best of our ability.
I have been reading the notes on your order to bring myself up to speed and the notes show that a replacement watch was sent to us by the manufacturer however from your review I believe you are saying it is the same watch with the same issue.
As we were under the impression you had been sent a replacement but this issue is still not resolved, I believe the best course of action is to return this for a full refund. We will send you a free returns label again for this.
As a smaller online retailer we rely on positive customer feedback in order to continue our business. If there is anything else we can do to improve your experience and rating, please do not hesitate to contact me directly on scott@firstclasswatches.co.uk.
My sincere apologies for any inconvenience caused,
Kind regards
Scott