I ordered a watch mid afternoon and it arrived next day. It was a very competitive price too. I'd recommend First-class watches.
Exactly the watches we were looking for, excellent prices, communications and delivery. We highly recommend.
I ordered the watch with size for the bracelet! It arrived next day as specified. Exceptional service and a good watch!
Not only did I get a quality product for a fantastic price but the delivery was quick too. A great company who I will gladly use in the future.
Recently used this company very efficient from answering phone to delivery e-mails sent re delivery was very pleased with service
Excellent delivery service, unfortunately bangle type watch didn't sit well on my wrist - excellent returns service. Would recommend this company
Not only was the watch I received 'first class' but the service that preceded it was too.
Would definitely recommend.
This company are great. Great value for money. Great service. Great delivery. I would highly recommend them to anyone looking at getting a watch.
From the minute I ordered the Lacoste watch I was kept upto date with regards to the dispatch and delivery dates.
Excellent customer service
I purchased a watch, and was for a birthday present but unfortunately the clasp came off the watch. Firstclasswatches where happy to refund me.
Everything was handled professionally and the delivery was a day early.The watch was perfect for my grandson. Many thanks.
Having being a little skeptical of purchasing a watch off a company i had never heard of just a website i came across after a Google search. I wasn't 100% convinced especially with such a low price tag in comparison to rival websites with a total saving of £57. I even tried using the "Make us an offer!" option which saved me an extra few pounds. I did some research on the website and found it has fantastic reviews not only for their watches but for the fantastic after sales service you receive. I also noticed they had their own shop, along with a land line number which also put me at ease. Having said all this i decided to bite the bullet and purchased the watch. Not long after i did this the email updates started coming in which keeps you up to date with all the relevant delivery information which is a courier so it made it easy for me to contact them direct so i could get the parcel left with a neighbor. I received the watch and it was very well packaged which is always a good start. The watch comes in a nice simple white box with the rotary logo on the front. Inside the box is the flip open casing which contains the watch. The casing is of a high quality which the rotary logo again on the top and on a cushioning pad inside the back of the box. Included in the box is the instructions which are small, simple and easy to follow, a lifetime guarantee card which has been stamped by first class watches along with the date of purchase and finally the watch which is on a cushion pad as you can see in my picture. The watch itself is truly beautiful. Made from which looks to me like top quality stainless steel and a real leather strap which looks like it will last a very long time. The watch feels great on the wrist and it truly looks the part. With it being a skeleton style watch you can see all the inner workings of it which amazes me every time i look at it. Its not the kind of watch you would wear everyday more of something you would save for those special occasions. To sum it all up a fantastic watch great customer service which such a great price tag very impressed and highly recommenced to all.
We ordered this watch and it arrived on time and well packed. Would definately recommend this seller.
Excellent overall with postal service and quality of watch.
Watch was as described and packaged very well.
It arrived very quickly and the whole process was slick and thorough
I found the exact watch that I wanted, it was dispatched & delivered within 48 hours & it was extremely well packaged.
Love it, Thank you!
I returned a watch I no longer wanted and I was promptly refunded, no fuss or hassle. Great service.
Watch came as described very satisfied very quick posted within 24 hours of paying arrived within 48 hours
Overview
First Class Watches has established a strong reputation for exceptional product quality and reliable customer service, with many customers praising the craftsmanship and design of their watches. The company is commended for prompt dispatch and efficient handling of orders, often exceeding delivery expectations. While most feedback is overwhelmingly positive, some concerns include occasional issues with delivery charges and stock availability. Overall, the sentiment reflects high customer satisfaction, with many expressing a willingness to recommend the company and return for future purchases, indicating a solid commitment to customer care and product excellence.
This summary is generated by AI, based on text from customer reviews
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- KENILWORTH, Warwickshire, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members