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This was the fourth time I have used FirstClassWatches, and as before the service is impecable. Delivery as very quick and the item was well packaged. The watch itself was in perfect condition with all tags, protective tape and booklets etc, a totally genuine watch from this authorised dealer (Victorinox).
For the first time on this purchase I left a note with my order asking them to check something on the watch before they sent it. They called me to my surprise, the helpful guy understood my query and reassured me, a nice personal touch. He then called me again once my watch had been 'picked' off the shelves and with it in front of him he answered my questions. So although FCW are an internet based retailer they are personable and easy to talk to on the phone if you have a question.
They will certainly be my first choice retailer when I buy another watch, especially if they price match again which they did for me on this purchase.
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