DressLinkReviews 476

I ordered a dress that took forever to come in. It was too small and thats not what bothered me. I knew the size might not fit but I needed it for a wedding and just wanted to see. Trying to get in touch with someone about a return was very difficult and trying to get my money back was also difficult. They tried to bargain with me and give me $5 in a refund and keep the dress. The dress is a 1920's themed dress that I can not wear anywhere else so I politely declined and asked for my refund. Etc Etc Etc just got an email today that they have got my return but something is wrong with the dress and they are only giving me $8... I put this dress on once and didnt even zip it up then immediately put it in a box to return it so therefore if the dress is messed up then it was messed up when they sent it. At this point I dont even care. I just want others to know these people are very shady.

On 2/08/2018 I order a sea goo 3/05/2018 I went on their site to inquire about my order that's been in procession. Lorie said that the order was cancel and they refunded my money, I asked what date and the amount that my money was refunded she did not answer me, I knew no money was refunded into my account, to make a long story short she was lying and final said they refunded it 3/05/. Since today is 3/05. I will check my account, but I wish we could bring a class action against companies that wrong the elderly and people in general.

I had numerous issues with this company. I ordered a 2XL jacket for my mother. When it finally arrived, the quality was terrible. The jacket was barely a Large. The sleeves were 3 inches short. I tried on the jacket, I am a size medium, the sleeves were short on me too!
The return process is the most worst ever. I had to take pictures of the jacket and the tags and email them to the company. I finally received the address to sed the return to. Then they asked me to send them the tracking number. A few days later they asked me to send them confirmation that the package arrive. Dress link then told me I would receive my credit after they looked at the jacket. It is now 2 weeks after they received that package and I do not have a credit.
The email I received back from Dresslink today after questioning "where is my refund" is as follows: "I have contact my college and once we have a confirmation we will refund you at once, Thanks.". Who are they contacting? Some other company? This is ridiculous!

I ORDERED 4 DRESSES FROM DRESSLINK AND PURCHASED THE RETURN INSURANCE POLICY. I KNEW I WAS GOING TO AT LEAST RETURN 2, BECAUSE I ONLY NEEDED ONE, BUT WANTED TO SEE THEM ON ME. ONCE I TRIED THEM ON AND WANTED TO SEND THEM BACK, IT TOOK ME FOREVER TO GET AN ADDRESS AND I HAD TO GO THRU 45 QUESTIONS BEFORE I GOT THAT. WHATS WRONG WITH THEM, WHY YOU WANT TO RETURN, HAVE YOU WORN THEM, TAKE PICTURES AND SEND TO ME B4 I SEND YOU ADDRESS THEY SAY. ARE YOU KIDDING ME? I DID ALL THE ABOVE AND I SEND THEM BACK AND THEY INDICATED THEY DID NOT GET THEM. WHAT KIND OF BUSINESS ARE YOU ALL TRYING TO RUN. I KNEW IT WOULD PAN OUT LIKE THIS BASED ON HOW LONG IT TOOK ME TO GET AN ADDRESS TO EVEN RETURN THE. NEVER AGAIN WILL I ORDER FROM YOU AND CAUTION EVERYONE ELSE TO DO THE SAME

This company is the worst I've ever delt with. They shipped knock offs even though my invoice stated the brand name. They shipped items just in an plastic bag, so the items packaging was completely trashed when it arrived. I was unable to gift these because of the condition and they were knock offs. They started with "keep them and we'll give you $5., I refused then it went up to $6, only going up $1 every time I refused. I kept refusing and demanded a full refund. They then said only when I returned them back to China and they resecived them (at my expense) would they refund. They went in the garbage where they belonged and I'm not spending another dime on this company. Customer service is none existent. Save yourself a lot of time and money and shop elsewhere. They are frauds selling knock offs. I wouldn't even give them 1 star if possible

Ordered 3 fingerlings on Nov 14/17 and received 1 knockoff Happy Monkey in a crushed box the week of christmas. Immediately sent an email to Dresslink stating my anger over receiving a cheap knockoff. They replied that it was not a knockoff that it was just in a different box. They could not even admit that in fact it was a cheap replacement. They offered a $3 refund which was a real joke. To date Jan 8/18 we have not received the other two knockoffs. Repeated requests for refunds were also a joke. They have now given us an address as to where we can return them once we have all three and yes that would be at our own costs well knowing that the return cost to us would be a waste of our own money and who knows about the actual refund happening. Good luck to all you other people who have bought Fingerlings from this corrupt company. Ripoff, ripoff no stars!