DressHead

They asked me to pay twice the shipping fee saying it will be the only way if I want to receive wtf there's no way to cancel etc my order I'm emailing them for a refund but silence I'm so pissed TABARNAK VOLEUR VOLEUR VOLEUR VOLEUR

I ordered two pairs of short shorts which looked nothing like the picture customer service was very rude argued with me about the product being what it was shown to be which clearly was not true

I wanted to return 3 items I purchased from Dresshead. Their return policy says "US customers can arrange a pickup by UPS at the specified address. I repeatedly asked Dresshead to send me the specified US address where I could return these items. They refused to send the UPS address. In several emails, I was told to return items to HongKong, but was NEVER given a return address. Also Dresshead wanted to give me an $8 refund when I was due a $15 refund. I refererred the situation to Paypal (that's how I paid for order)and opened a dispute case. Waiting to hear from Paypal

I placed an order. I immediately calcelled that order because I decided to order different shoes (a more expensive order) the ONLY email they responded to said they'd cancel the 1st order. Well the very next day they charged my Credit Card for BOTH orders and now refuse to respond to my emails. I will be contacting my Card to dispute the order they never cancelled like they said they'd do in the response email. And if the order I actually want doesn't ship soon, I will dispute that too! They shouldn't say "order will arrive in 8-14 days" if they wont even ship it in the 1st week...

Do not buy from this company! Biggest scam I have ever encountered! I ordered 10 dresses from this company, what I received was nothing like what I ordered. You know the running joke about ordering dresses from China? They probably started with this company. The dresses I received were a different style, different print, different color scheme. The material is so thin it could double as a window screen. There were holes the dress where the seams weren't sewn together properly. Strings and buttons hanging off. I opened a PayPal dispute and within days PayPal granted me a full refund. Here's where the scam gets worse though. I would receive the entire amount including the original shipping, but I had to ship the product back to China. Ever ship anything to China? My initial quote was $75-$100 to get it back. My order was $114. I would not be refunded the cost to ship it back. I'm sure this is part of their scam, they know it cost way too much so most people will probably just give up and deal with it. Thankfully PayPal has implemented a new shipping policy where they'll refund you up to $30. With the help of an amazing postal worker I was able to flatten all the dresses into a flat rate mailer and it only cost me 33 to send back. The whole process was a nightmare. Do not fall for the same nonsense I did. I'll add pictures of what I ordered vs what I got, I'm sure you can tell the difference

I ordered 12 items in a size XL. Not one item was bigger than a medium, at best.
I tried to contact them to return the items for the last 4 days, they refuse to give me an address and only have informed me that I will need to ship back to Hong Kong.
The return policy clearly states they have easy returns in the USA.
Crappy product material, all items too small, and awful returns if you even can return it.
DO NOT SHOP THIS SITE... UNLESS YOU WANT TO GET STUCK WITH A BUNCH OP CRAPPY CLOTHES THAT DO NOT FIT YOU.

Okay, first for all you haters - you are looking for top of the line clothes/merchandise for cheap $ - you need to burst you're bubble of I bought 20 pairs of shoes for $10 and they were cheaply made, come back down to reality. If it doesn't fit, really --- I know what size I like to say I wear, but depending on what I am buying and from what manufacturer I go up and down in #s, I am never the same size continuously.

My first experience was a learning one, but I will be ordering again. I ordered 8 pairs of shoes (I wear high heels and boots continuously... so the wear on them is almost daily... finding a shoe repair person out here in the sticks USA is near to impossible, so this is why I lean more toward the cheaper shoes... I don't feel bad when they wear out, as I did not spend a lot on them). Delivery was a wait, about 3 weeks - wasn't thinking about the shipping from China. Yes they weren't top quality made (some were plastic... pretty bright colors... loved em), yes a couple of them were a little smooshed from their journey - but the first pair I wore in the office were admired, and I thought they were comfortable. There is a bit of a smell to the items when they arrived, but I sprayed them, and each pair of shoes came in its own personal bag, individually wrapped. I will say the freebies, are definitely on the cheapy/crappy side... but what do I care, I got 8 pairs of colorful stiletto's for under $100 (including shipping).

Thank you again Dresshead... you made this customer very happy!

***IF I COULD GIVE IT 'NO' STARS I WOULD HAVE***
DO NOT EVER order from them, they and their product SUCK! Their stuff that says XXL is actually XXS and their return policy is FALSE and FAKE, its not 'fast and hassle-free', they charge you to send it back to Hong Kong warehouses. It only took 2.5 months to get the complete TRASH. I REPEAT... DO NOT ORDER FROM THIS SITE or you will loose your money and be VERY DISAPPOINTED. $40 down the drain.