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lamourc

lamour c.

Contributor Level

Total Points
80

1 Review by lamour

7/31/21

I wanted to return 3 items I purchased from Dresshead. Their return policy says "US customers can arrange a pickup by UPS at the specified address. I repeatedly asked Dresshead to send me the specified US address where I could return these items. They refused to send the UPS address. In several emails, I was told to return items to HongKong, but was NEVER given a return address. Also Dresshead wanted to give me an $8 refund when I was due a $15 refund. I refererred the situation to Paypal (that's how I paid for order)and opened a dispute case. Waiting to hear from Paypal

Tip for consumers:
Don't buy. They won't honor their refund policy that's written on their website

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