DressHead

Dresshead doesn't have a good customer service. I bought shoes that are not comfortable and smells awful plastic and they don't accept returns. The sight claims can be return but when I tried to contact them with 3 emails, they ignored all my emails.
I never do business with them again

I ordered clothes and paid international postage from America to Australia.
The items arrived (shipped form Australia!) and they are of the worst quality you could imagine. One sleeve is longer than another (see photo) Customer service less than worthless and to get a refund I have to pay international postage - this time to CHINA>! Wow. Avoid these scammers at all costs.

I ordered a 40lb tub full of chlorine tablets for my pool instead I got a hair cap that cost about $1 and I spent over $60 on what originally thought I ordered. This is a total scam do not buy. And if you do it'll probably take at least a month or more to get the wrong product since it comes directly from china.

Not only could I not figure out how to my item that fit incorrectly (a pair of shoes) they expect me to pay the return fee. I find it ridiculous when companies expect you to pay the return fee when their items come looking different than the website. I emailed them to return my order and they did not even answer my question. I gave them a detailed email of what the problem was and their response baffles me.

One star is way too many! This company is the worst. Your garments arrive looking very different than the pictures you see. They use the cheapest fabric! Notice none of the descriptions say what type of fabric is used. Each piece probably costs them $1 to make. They say " very easy returns!" What they don't tell you is that you have to pay to return it to Hong Kong even though their package says it came from a distribution center in NY, and they refuse to even give you the address where to return it to. The sizing is all wrong! I am a size 6 us- I ordered XL on purpose and they are too small for me. One tent dress actually fit around but the arms and shoulders are for little children. I used their measurements and the pieces came not matching the measurements- not even close. One piece was sewn inside out with the pictured trim on the inside of the dress. Total RIP OFF! BEWARE!

Number one, Dresshead's website states that there is "free returns", "unlimited". When I requested a return I was told that the merchandise came from Hong Kong and I had to pay for returns. Number two, the shoes were cheap, plastic and not like pictures. They were ugly

Purchased a pair of shoes at Dresshead. They only give you one option for shipping US Postal Service with a cost of $3.99 per item. Paid for the item and shipping. Several days later they came back asking for 9.00 usd MORE for shipping. Saying you have to pay additional shipping although it is not noted on their website. (item was only 6.99) shipping is higher than item

I ordered some dresses in extra large for women, those dresses were made for Barbie dolls! I couldn't even put my head through! Their customer service is horrible, I'm out 83$ but with a lesson well learned!

Do not order anything from this website thinking that it is affordable! They are charging you over $30 in shipping and with that total you can buy from better affordable online websites.
I ordered 9 items about 2 months ago and paid $35 for shipping. You would think with that shipping price I would have received the items now. Nope. I only received the pjs I ordered and it was so low in quality that I can not even use it. I contacted the customer service many times to track my other items and still no response. I had to report this site to my credit card institution as a fraudulent website.

Ordered two fun sweatshirts as a gift. One with King and other Kings Queen. Ordered both in large size.
What arrived was two sweatshirts with King on them, and instead of being large were so small that my wife who is a small could not get them over her head.
Asked for a refund and they stated I would have to pay for the return as the store was in Hong Kong. Then asked for photos which i forwarded. The breply was they were not in the same format as they use. Repeatedly asked for a refund as it was their fault but all you get is excuses and delay.
Stay well clear if your considering buying anything from them. Total waste of time and money

I found this website through google.com, the prices of two sandals were very good so I ordered the 02/08/23. They emailed me that same day to check my postal address. I never received another email, so on February 15th I requested an update by email. The representative said it should go next week, and then nothing. I sent an e-mail on 02/21/23 saying if the order doesn't get out tomorrow which was today 02/22/23 just to cancel it. I got an email that same day saying canceled. Very bad customer service, no answer explaining what's going on with my order. To try to keep me since this was a new customer and I would have ordered again and told family and friends. ONLY a reply indicating that it has been canceled. HORRIBLE COMPANY.

I shop on dresshead.com once a month I usually load up on whatever is new in that suits my taste. I have brought over 100 pieces since I've been a shopper and I have received free points 4 reward items and I absolutely love that policy my advice for anyone who needs to save money while maintaining their fashion is to please check out this website I do not work there I have not received compensation for writing this review. I speak finally of this company as I am a satisfied customer all the time I'm out I get compliments here in Las Vegas about my fashion choices and I always tell him dresshead.com so if you have never tried online shopping do not hesitate to check out this website. Always read the measurements on the sizing guide as online shopping can be tricky but as long as you read the measurements your outfit should fit you perfectly they also have shoes Handbags and accessories as well as lingerie you will not be disappointed.

If you like costume material for clothing have at it! I made a order of over 20 items and only 3 were wearable and to top it off one item was backwards they clearly don't care what they are sending out to people and they are based in Hong Kong so you basically can't return anything and they don't care! Just horrible quality! Never again!

I ordered three items, all the same size - medium.
I am actually small size but understand the sizing was likely to be smaller. Unfortunately the two dresses were way too small and the top too big.
Also, the quality is very poor.
I emailed if I could return and receive a reply from Lucia saying, yes, but I had to return to their Hong Kong warehouse at my cost. They did not provide the Hong Kong address and its not on their website.
I emailed again asking for the address but two weeks later I am still waiting for a reply.
If you check their website, each item has a 'Write a Review" but its been turned off. Then if you go to the Feedback page, it only has good reviews. They are obviously selecting which reviews to show.
I do not believe this is a very reputable company so, be very sure before buying from them.

I was checking that it could deliver outside of US. Payd the shippingfee that was described on the website. Gets contacted cause they wanted me to pay and additional shipping fee! The shipping would end up on MORE than what I'd pay for the product's! And when i asked why they hadn't changed it on their website, they say they just wouldn't do it. So be aware on additional anything! They better give me my money back quick as F**k!