DressHead
Questions & Answers

Here’s what buyers have asked with answers from DressHead staff and previous consumers.

30
questions answered
0%
answered within 1 day
Answer:
You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
By Tonya f., over a year old

Answer:
It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
By Ana m., over a year old

Answer:
It's better order one size up
By Tricia M., over a year old

Answer:
You can email support@dresshead.com for the tracking #
By Ana m., over a year old

Answer:
Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
By Tonya f., over a year old

Answer:
All the close are badly sewn and are nothing like the picture.
By Tonya f., over a year old

Answer:
How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
By Tonya f., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?