Amazon CA

Amazon loves dropping things on your doorstep at any random time in a rainstorm without notice. They will ship countless plastic item already wrapped in plastic, into another wasteful large plastic Amazon bubble wrap sleeve or envelope. Yet when sending an unwrapped paper products such as a paperback book, they will stuff it in an oversized brown Amazon paper envelope and toss it on your uncovered doorstep for everything to get completely destroyed in the rain without ringing the doorbell. Receiving a 'delivered' notice the next morning reveals the ruined item's arrival sometime the previous evening. I did an Amazon search for 'common sense' and they had none in stock!

I mean it's Amazon. They're good for some things but awful for others. If you have a heavy package it probably won't ever get to you, stuck at warehouses for weeks then nothing. All Amazon offers is wait, past due date, 2 day shipping is actually 2 week. No photos, I didn't get the item

So I made an order waited 2 weeks to get it which was a week and a half past its due date and it never came. I tried to contact seller but they had left Amazon so I could not contact them.
When I look at the tracking on Amazon it says in big bold letters you package may be lost you can ask for a refund, I have a picture and everything yet Amazon writes back to say that they see its been delivered! So tell me anyone who can read that picture I posted do you see anywhere it says my package has been delivered?

I have made many hundreds of orders and I'm not impressed how I'm promised a refund and it isn't in my account or my credit card, no refund! Also get run around from sellers and amazon both are rude to top it off!
Some products are complete junk and some knock offs.look for products in brick and mortar stores and cheaper too that way!

amazon.ca is a very good place to buy stuff. They have almost everything at a great price usually. I had a few issues and they take returns for free when theres an issue most of the time. I dont see why it has only 2 stars review rating here. It deserve better. For sure its not perfect like any store. You can have some issues from time to time but it is mostly because of the sellers who send bad items or because of shipping. You have to remember that amazon sellers are from everywhere. Its not only amazon themself. Overall i would recommend shopping on amazon.ca

I have placed an order at least 7 times in the last 24 hours only to be told my card was declined. I called my bank and they maintain that not one issue was declined and that Amazon did not even try to use my card?! I revised my card info many times, in which every time the info was correct!
I've called their customer service many times only to be told it was fixed, it is not! Now the only department that I am told that can handle this is the fraud dep at Amazon. I'm so done with all the time I TOOK in trying to appease them.
I give the lowest ranking star which is a 1. If I could I would give them a 0!
I've been a reg customer almost weekly, I'm done getting stressed out!

Although Amazon is more than happy to assist in purchases and usually refunds, it is very frustrating to invest time and money into a seller that is either not located in Canada or selling fake items. My most recent item, hair toner was actually used. That is simply disgusting. I wish Microsoft would create a company better than Amazon.

Closed our account. Only to reopen it a year later. Nothing has improved with Amazon. Ordered a TV online somehow the courier got the wrong address. Amazon blames us, but yet we received another order placed on Amazon today using the same address we signed up for. Telecom was given an incorrect address. How is it our fault? Seriously going to cancel the account again once the membership expires.

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I never been so disappointed, discouraged, and angry in all my years shopping at stores. It started 7 (and still going) days ago when we found out that my sons amazon account was locked/frozen after he purchased Christmas presents for his family with his hard earn money. I feel that we have been wasting our time on the phone just to get the run around as some employees like to brush off this issue off without giving any positive results.

Purchased a $32 item handled and delivered by Amazon. When received it was found defective (and in fact the seller lied about the product too). When trying to return it, Amazon sends me a slip stating they will refund $2. The cheapest return price (all within Canada) is $12. So convenient for a major mail order company, and cheap of them - we alone carry the risk as purchasers. I then started the process of closing my account. Here more than 24 hr later after 4 emails, 2 calls and 2 chat sessions they still cannot close my account.

Ordered two ps plus cards and they cancelled my account making me reset my password, stuck in camp with no data but only wifi, have no wifi calling to accept texts for the 6 digit confirmation code. Why not have an actual person to chat too online instead of having 4 generic questions that do not assist anyone in this position.

If your account is hacked - good luck trying to sort it out with support - the front line cannot deal with "Account specialist" - who in my experience are inadequate, they cannot communicate and no one can contact these people. Never ever park a credit card on Amazon - delete it after every transaction. Wasted 18 phone calls and about 4 hours trying to do the proper thing and help fix the hack - next time I will just contact the credit card company and reject the charge.