Amazon CA

Everyone of my orders have been returned by this new warehouse. They are all cloth and from different suppliers; damaged is not an issue. You can not contact them and neither can Amazon Customer Service. The Manager of the warehouse in Sydney should be replaced. I have dropped Amazon Prime as a result..

Worst experience, placed an order more than 2 weeks back and still it says pending delivery date. Wehn called customer service they want me to cancel it and reorder with an increased price or wait but they don't know when it will be available.
Basically, they want to charge higher. Shame on Amazon.ca

Well had a delivery while I was away, never buzzed the driver into building. He dropped my packages and left. Now I have no items and no replacement being sent for the packages that were stolen. Will never buy off Amazon again crooked way of running a business. Horrible customer service and treatment

Nobody has a phone that works. Connections all sound like they are underwater. System is ALWAYS down. Always asked to call back. The verification process is horrible. If you can get past the automated system a live person will send you a verification text THEN ask you for ALL your info. Name, address, email, and then ask you to spell it all. Because they people have to type it all out. It's a 10 min process. Nobody speaks proper English either. Hate calling Amazon. Need to stop shopping with them. They are truly awful.

I was never abducted by aliens, but I have talked to them. Amazon customer service is another language, on another planet, and to fully grasp this, you must have a few calls with them to have it really sink in. This is an entity unto itself. From the structure of their customer service, to the employees and how they interpret complaints, it is not something a normal person can understand. If you sell on amazon, get ready to get abused, ripped off, and amazon will help it happen. These things make one ponder philosophically.

Spent an hour over the chat arguing with 2 different reps what 2 day shipping is. Placed my order on a Tuesday. It's now Friday and Amazon still hasn't shipped my package. Both items in stock the entire time. I purchased prime before making the order and thought I would have my package by Friday. Still waiting for them to even ship me the package. The rep refuses to refund me my money for prime or cancel my membership. Keeps telling me sorry? Would rather order form locals and get better service and products then have to deal with these monkeys!

Amazon.ca used to carry a lot of quality items at decent prices, but for the last two years, it's slowly become a cesspool of overpriced junk.
I've learned that you can't trust the descriptions or the reviews and be sure to compare prices elsewhere before buying because most of the time the items are ridiculously overpriced!
Thank goodness their returns are easy and they now are up to four separate return carriers. They must have a tremendous amount of returns!

Don't buy here if there is any chance there may be a problem. They are masters at dragging a problem on and on in the hopes the unhappy customer will give up. I had a problem but after 4 or 5 messages back and forth, i gave up. An old familiar scam is to answer your problem with a comment about how good their service is and forget about dealing with the problem. Once you have paid they don't really give a hoot. Stay away from amazon and deal with a local department store.

I bought a resilient sounds team 18 for over $1800 in total. The sub has a loose part in the magnet and the sub wasn't blown or abused. I had it for one week and when I finished its break in period I turned it up more and heard awful rattle inside which is called the shorting ring. GTA electronics says they won't refund and to talk to resilient sounds for warranty. The sub must have come to me defective because it's only a week old and the coil reads 1ohm like it should. Resilient sounds says to cut it open on video and they would do warranty if it's the shorting ring. All I want is what I paid for, a working subwoofer! Hopefully Amazon is gonna refund the purchase cause they have a a-z guarantee refund policy. I got a defective sub and want it returned and the seller and manufacturer are screwing me. Hopefully Amazon will help me but shame on gta electronics store and shame on resilient sounds. They should take the sub back and send me a new one that's been tested and works. The quality control is garbage not only the loose part in the magnet but the surround wasn't even glued properly. I though Amazon would be taking the game over but not when their third party sellers are doing such bad business. They small business guys will do just fine if this kinda crap keeps up.

I recently ordered a book from Amazon.ca, this was to see if they were fast as Indigo. I paid for the fastest shipping option they had available, but for some reason this hasn't helped them ship it faster. They just can't seem to compete with Indigo, it was my mistake to think they could. Nice website, lots of products, but I think it was a bad idea to try buying from them. I'll consider them for other things, but they lost me when it comes to buying books. Don't pay for the premium shipping method, it's not worth it.

I order a bosh slim grinder during the Black Friday sale. The expected delivery day was between Jan. 6 and Feb 2. In the middle of February I noticed that they cancel my order without even sending me an email notification. When I called their customer service they told me that they cannot get the item anymore and that's why they cancelled my order. If you consider ordering anything from them, be aware that they can cancel you order anytime - without even letting you know!

Amazon makes past reviews difficult to access. I could see only 5 reviews per view, then you click the forward arrow for 5 more. It takes too long. And if you leave the page, you lose your place.

Keep in mind, there are reports that many online reviews are fake. For example, this article in the Guardian: http://www.theguardian.com/money/2013/jan/26/fake-reviews-plague-consumer-websites

I wanted to quickly research a product on Amazon. There were over a thousand reviews, so let us see them! It would appear Amazon is hiding past reviews to protect the seller. How about protecting the consumer with a VIEW ALL REVIEWS button? Also a button to see ALL BAD REVIEWS? I think it's a scam.

I'm shocked that Amazon has such low ratings! I've had nothing but good experiences with Amazon. I order a lot of stuff because of the great prices and I love the "Prime" free shipping. Amazon's service is second to none, and the shipping is always fast. Out of all the online shopping sites, I feel the safest ordering from Amazon. I've always gotten refunds instantly, and they even refunded me for a purchase I made from a seller through their website.