I have placed an order at least 7 times in the last 24 hours only to be told my card was declined. I called my bank and they maintain that not one issue was declined and that Amazon did not even try to use my card?! I revised my card info many times, in which every time the info was correct!
I've called their customer service many times only to be told it was fixed, it is not! Now the only department that I am told that can handle this is the fraud dep at Amazon. I'm so done with all the time I TOOK in trying to appease them.
I give the lowest ranking star which is a 1. If I could I would give them a 0!
I've been a reg customer almost weekly, I'm done getting stressed out!
Dear customer,
This is Bloo, supervisor of customer service, Lightinthebox.
For your issue I have created ticket# 25891455, Would you please login you litb account and reply when you feel free?
Sincerely
Customer Service.