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is this website legit
asked by Sam B. on 6/3/16
47 Answers
Yeah they just dont give a rats ass about the customer
Helpful answer 4
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Yes but don't try to return anything there the worst I every had to deal with
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Absolute rip off. Don't do it.
Helpful answer 3
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Yes
Just slow as $#*! horrible service
Helpful answer 3
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Stay away from them, I have bad experiences with Carid , I highly NOT RECOMMENDED.

Tony Arias.
Helpful answer 3
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No, no no no no no no.. do not use this site. Go to a local shop and get a quality product with a warranty. Go to a store front.
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Yes but customer service is terrible
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I believe it is but got the run around on when they could deliver what I ordered. Terrible customer service, left hand doesn't know what the right is doing. Go elsewhere, too frustrating to deal with.
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Yes.... Just to 6 months to get them. They told me originally it would take two. They also wouldn't return my phone calls... So I never really new what the heck was going on. Then when I received them.... They were absolutely beautiful.... Except 1 was damaged and they blamed it on me and wouldn't do anything about it. I don't even have tires on these rims yet. Idiots!!!! It was the worst experience! My anxiety was over the roof. Spent $4000.... I thought they'd take care of me
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I guess they're legit. But customer service is TERRIBLE. They didn't send the remote for my color shift halos which the description clearly states is included in price and said they couldn't do anything because the manufacturer says it shipped. Took forever and ruined the element of surprise as it was a gift but I finally got the right part. The ONLY good part was that it shipped to me quick but I guess that was because they only half assed it
Helpful answer 2
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I would suggest don't buy here I have purchased twice with them and it was a piece of @#*%t customer service and poor product and cuality delivery then they want to give you a miserable compensation or a million excuses to not return your money
Helpful answer 2
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Got what i paid for a day early i think
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I can only say I ordered only once from them and got exactly what I wanted. When a 'need' comes up again I will give this outfit a fair shot at my business.
Helpful answer 2
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They are extremely nice until they get your credit card info and then it goes to hell from there. I placed a order and they guys said the parts were all ordered right and when I received them totally wrong and they emailed me saying that the color was a little different but close enough. Wrong .. no refund no nothing they have ur phone number in caller ID and will make you hold for a hour or more until u hang up. Don't trust these thieves.
Helpful answer 2
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Site jabber or CarId? CarId is a cap company with horrible customer service. I would not order anything from them.
Helpful answer 2
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I think all they are an affiliate marketing site, they don't actually carry any inventory themselves, they just process orders (badly) for other sites.
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I got the part (the wrong part) and when I went to exchange it they wanted me to prove to them it was the wrong part before I could send it back for my money back ...... If it was the right part I would've kept it and used it. I'd never recommend them
Helpful answer 1
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I ordered 3 things from them, brush guard....delivered quickly, floor mats...delivered early. My rims I ordered which were on backorder (I was told this part), arrived earlier than expected. Here's the problem, they let me order some rims for my truck which do not fit. Tundras with a TRD Package have larger calibers on the front brakes. They didn't know this? They tried to tell me I ordered the wrong rims when I picked the correct drop down for my truck. I had to have a local rim shop but a rim onto my truck and send them pics of the rim touching my calibers before even considering a refund. MAKE SURE YOU KNOW WHAT YOU ARE ORDERING!!!!
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They shipped me seat covers that looked stupid. I didn't open the back set which I ordered and they weren't the correct ones. The wouldn't fix because I waited past their 30 days.... I have the seat covers in and they look f'n stupid in my convertible. I'm agitated every time I look t them

You decide if that's what you want...
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I got my parts late and damaged and theyou were rude to deal with about a replacement. Was stuck with a damaged hood that cost 380 dollars. Never again will I do business with them
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Yes this website is legit. My order was exactly right. And it worked perfectly. Just make sure u know exactlythe part u r ordering and everything will be great!
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Yes it is
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Yes!! I have ordered 3 different items from them from and exhaust to speaker stuff and not only did I get all 3 in the exact way they were shown online but before the scheduled arrival date
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It is legit but they don't care about customers at all and they are not willing to provide solutions for their own mistakes. I won't buy from em again
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yes,. but it took over 2 months to get what they said would take about three weeks. Ordered dash cover they had to order from manufacture.
after a month I checked they hadn't even put my order in yet. POOR service but I did get what I ordered.
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Yes
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I never had a problem every time I call I also get the best service. It is a legit place.
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I bought a set of four floor mats from them. Fast shipping perfect product. I had no issues
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My order was fine and I have no complaints
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Yes they are legit I ordered a 2001 ford focus window regular and it works great shipping was great it took about 3 or so days to get to redmond, hope this helped.
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I had no problems with them
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100%
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Got what I paid for (lowest price on internet) and delivered early. Additionally, received 10% military discount.
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Yes it is.
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Got what i ordered.very satisfied.
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Legit
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Got the part I ordered very fast. I will use them again no doubt!
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Yes, they delivered what I ordered.
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Absolutely.
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I bought a car cover from them. It ripped a year later after being on my car outside in Minnesota weather for a year. It had a 2 year warranty. I sent them a message, and not only did I get an answer from them, I got assistance from 3 different people in 3 different departments AND follow ups until I received the replacement from the manufacturer. I am extremely impressed with their product and their customer service. A++ as far as my experience with them went
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It is but it's a crap shoot if you get exactly what you paid for
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Yes 100 %. Got my order on time and correct. Recommend them highly. Love my car bra for the jeep. Hope this helps. Regards Eric.
Helpful answer -1
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We are a warranty Geico Auto repair express shop and we use carid.com occasionally for aftermarket parts. They are very good, and have great return policies.
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The website is legit but... I ordered a rim and tire package and the tires are defective. They wanted me to pay to ship them back for them to examine and determine whether or not to send me new ones. Absolutely no refunds.
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U get exactly what u paid for but they make the core return somewhat difficult and their service is def fast
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Very legit...
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It's legit just make sure they order you right part because returns are a hassle.
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