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I ordered a body kit and trunk spoiler for a sportscar. The shipping fee was $79 and the total purchase came to a little over $800.9 days after they took my money, which would have been a binding contract for that amount I am pretty sure, I received an email stating that they needed $286 more for the shipping. Of course I canceled the order. And then waited 4 days to get my money back that they took immediately by the way at the initial purchase. Scam company.
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Michael,
Thank you for bringing this issue to our attention.
We are sorry to know about your unsatisfactory experience with our store.
The information regarding an additional shipping cost was provided by our partner vendor. Since we are a 3rd part drop-shipping company and to maintain the lowest prices for our products, we highly rely on our vendors to provide information for our orders and changes may occur without prior notice and are not just limited to stocks, pricing, shipping costs and availability. We are doing our best to improve our service, we did not do this to single you out or take more money from you, this is just part of how our store operates and this causes us a demerit to our customers as well.
Please, check your email inbox for details and compensation offered for the inconveniences caused.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.