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Bought some trim parts & they were cut wrong. Send them back & expected a refund & sent them back the way it was requested. I packed them with foam ends & even put bubble wrap and was told the product was damaged. These pieces are perfectly flat so there is no way they were damaged. Just a word to the wise, buy it Somewhere else. Look at the reviews, something I didn't do.
Tip for consumers:
choose another company.
Products used:
none
John K.'s review of CARiD earned a Very Helpful vote
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CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear John,
We are terribly sorry to know about your frustrating experience with our company.
Unfortunately, sometimes things do get damaged during the shipping process. In such cases, the side who bought the shipping label has to file a damage claim with the carrier.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com