For Business
Write a Review For Business Write a Review

CARiD Questions & Answers

4,767 reviews
71 questions & answers
Ask a question See all questions

My order receipt # 19102738. If I were able to post pictures I would have.
I called for a return on Friday june 10th 2016. It was at that time that I explain to the representative that the Mufflers that I ordered did not look as pictured and that I was informed by the mechanic who was to install them that they were not real MagnaFlow. That was the reason for my return. I was told at that point that it would take up to two to three business days before I would receive an email for my return postage. I am currently still waiting so I can get my money back and move on.

asked by Quincy H. on 6/13/16

2 Answers
Thumbnail of user caridc

Dear Quincy,

Thank you for your concern. We regret to know, that the mufflers did not meet your expectations and you decided to return them. Usually Magnaflow meaning vehicle specific high performance exhaust systems, with badges and polished tips etc. In this case the universal Magnaflow mufflers were purchased. They were true Magnaflow items, but universal fit. To ensure the precise fit, there was a need to measure the original mufflers and to purchase the ones with the same dimensions.
Anyway, the mufflers are on their way back to the manufacturer. We will issue a full refund to your account upon receipt.

If you have any questions or concerns, please give us a call at 800-505-3274 ext 82. We will be glad to assist you.

Sincerely,
Consumer Relations department at CARiD.com

Helpful  (1)
Thumbnail of user rodneye37

They're giving me the same sought of run around, this company appears SHADY!

Helpful  (0)

Add your answer

More questions about CARiD

Ask a question

Get answers from the CARiD staff and other customers.

Have a question about
CARiD?
Post Review