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About Me

Shopper, Dog Mom, Therapist,

How I Can Help

I have a lot of online shopping experience and I research., Therefore I am aware of a lot of resources others may not know about..please research an unfamiliar company through reviews through site jabber, consumer affairs, Amazon, the BBB etc... Googling will get you the answers you need.

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Pets, Home Decor, Book Lover, Online Shopper, Cosmetics

6 Reviews by Lynne

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Sephora

Sephora

6/13/19

I order a lot and I've never had a problem. In the stores they are well versed with enough employees to give you 1:1 attention for as long as you need them. I like that I can get a sample of most products if I want. Online had always been fast shipping and they're always standing by to chat if you have a question plus the reviews I find very helpful. I like the deals, promos, mini items, rewards and sale items. They're simply one of the best for personalized help in store and the variety of items is amazing. Definitely a fantastic company and I highly recommend..

Lillian Vernon

Lillian Vernon

6/13/19

I've ordered from their catalog online for years and I never had 1 problem. They a legitimate company with excellent Customer Service.

ELF Cosmetics

ELF Cosmetics

6/13/19

This cosmetic company is one of the best. I started recently placing orders online ELF.com regularly because I love their products and what I wanted I could never found in the stores. I've placed 4 orders thus far and I receive my orders fast and never a problem. In fact they thought a shipment did not arrive fast enough and sent me codes for free shipping and 10.00 off 20.00 on my next order and I never complained that the shipment was late. When I spoke to Customer Service they we're so pleasant and helpful. Did I mention they have online rewards that build quickly for free items? I recommend this company ELF.com ( Eyes, Lip Face).
Thank you

Pier 1

Pier 1

6/13/19

The holy grail of bad business. I had not been into a Pier 1 store in years I got a credit card before Christmas 2018 and went into one of their stores. While they have beautiful items this entire business is not worth the aggravation. I browsed around and then had some questions and needed to talk to an employee. Well it never happened because I waited forever and asked the same lady more than once. Yes she was on the register and the manager was flying by arranging items. When she was free I tried again asking for help. No go she got on the phone that rang yes I get they have to answer the phone , I stood there and then she started cashing someone out. Hello!? She should've called someone for help. I immediately told her what I thought of her horrible service. I approached the manage who didn't seem to care. He did get 1 thing I needed and as I started to ask about something else he Scooted off. Arrgghh! Now I'm angry put my stuff down and walked out.
So, I start ordering online before Christmas. Bad move. I received 4 damaged packages filled with 5 shattered glass candles and 1 lantern had glass shattered. They told me they hire extra help during the holidays. Well these were packed so poorly I took pics and sent them to corporate. They could only replace items they had in stock so some of my Christmas gifts had to be bought again. I do not have these photos any longer. It was a huge box full of a shattered glass mess! The replacement box was wrapped much better. Needless to say I closed and paid off my card. I don't recommend you shop online here esp before the holidays. My store experience was awful so maybe you have a better experience but I was clearly ignored. One huge headache I didn't want!

Overstock.com

Overstock.com

6/12/19

I had an Overstock.com credit card until I closed it 6+ months ago. 75 % + I ordered something I had some kind of problem..whether it was "stolen" or arrived in boxes damaged or damaged items or looked very different than what I ordered. Even after calling and had something replaced that item was stolen or never arrived...so, I close my account and continue to make payments until I pay off the balance June 7, 2019. I called received the full amount of payoff made payment.. Goodbye. Good riddens. It was processed by our bank
Then, on June 11, 2019 I receive an email stating I owed 60.00..mmmm...strange..so I call the bank associated with Overstock.com. The rep was nice HOWEVER in speaking to her she said the payment was due on June 3 2019 and that was a "late fee"...it gets worse .on their part. She said "by law once an account has been closed we cannot go back Into it to make any changes"..."otherwise I would provide a courtesy and remove it".
Okay..the account was CLOSED AND PAID OFF IN FULL JUNE 7, 2019 so how am getting a late fee on JUNE 11, 2019 even after my payoff was processed with my bank by then arrive IF THEY ARE NOT SUPPOSED TO GO BACK INTO MY ACCOUNT.. SHE TOLD ME IT WAS AGAINST THE LAW SO THEY JUST BROKE THE LAW.
I believe this is bull**** and a scam. They pretty much bagged themselves on the phone. I replied to customer service that I would NOT be paying this as my account was paid off processed & closed when they contacted me on June 11 2019.
I did business with Overstock.com for many years and had way too many problems.
Buyer beware..
Thank you.

Gettington

Gettington

6/5/19

When I called to change my email the customer service representative asked for my entire social security number! I told her no way that my life is attached to that number. That's how identities get stolen. She said it's "standard practice and people do it all the time". I asked for her supervisor and was on hold forever so I hung up and called back to speak to someone else who said it's not standard practice and they are supposed to ask for last 4 digits only. A bit of a very unethical scam request for an email change?! Never give your whole number out to anyone your life is attached!!! I paid off my account and closed it.

Lynne Has Earned 2 Votes

Lynne L.'s review of Pier 1 earned a Very Helpful vote
Lynne L.'s review of Gettington earned a Very Helpful vote

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