Online Businesses Reviewed on Sitejabber for "gova" to "grad"

There are several inaccuracies in your comment. First, we do not lure. You were provided a whole year of service at more than 90% off our published rate - essentially one year for the 1/2 the cost of one month. We provided a whole year of service to prove our value. We earn every one of our 82,000 customers by providing competitive pricing to help them succeed. We provide monthly, quarterly and annual options to make payment for our services affordable. Second, we do not require an automatic renewal, customers choose that option. Third, members are reminded of their choice at purchase. Fourth, members are reminded in every daily email alert we send and at every log in on our site of their upcoming renewals and options to avoid being charged including canceling or changing to a non-renewable option. We reaffirm our policy not to provide refunds due to the easy availability and access to ALL the information within our system at extremely affordable options. Finally, if a member ever chooses to dispute their charge (as is their right), then we are required to enter a dispute process and bound by our mutual agreements via their credit card company.

This has occurred in your particular case.

We disagree with your comment in the strongest possible way. We have worked since 1998 to help small businesses with affordable options. We honor each member's credit card company's dispute policies. We have never required annual purchases or automatic renewals. We make the process to cancel use of our service as simple as possible in multiple ways. We will continue those practices.

In 20 years of service, this is the first review of this nature. While we do an outstanding job managing our daily delivery of more than 18 million alerts annually, we are not able to manage the business affairs of another company. This is the reason the dispute process is provided by ALL credit card companies and why we agree to be bound by them.

Mark Knowles, President and Founder, GovDirections LLC

We are not a warez site and no, not every other GPL site gives you working plugins.....do you know why? Because they download from genuine sites like ours and those files go through dozens of other sites and shares and have the scripts fiddle with to do god knows what, but heck yeah, you do what you want...no skin off my nose.

Hello, Jordan!

Thank you for the feedback. We are glad to hear GrabMyEssay managed to provide you with the required service. If you have any other papers to do - do not hesitate to contact us.

Sincerely,
Mike