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Giuseppe Zanotti Design reviews

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6 reviews
730 Fifth Avenue, 18th Floor
New York, NY 10019, US
Tel: 1-844-492-6688
customerserviceusa@giuseppezanottidesign.com

6 Reviews From Our Community

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All Reviews

shas10
3 reviews
2 helpful votes
9/11/18

Giuseppe is & probably will be on the pricey side. They NEVER cut corners on the QUALITY of the shoe. Most Italian brands are probably the best shoes made. But Giuseppe Zanotti is the leader of the pack! I can't complain about one darn thing.....not even the price. I have have at least 10 pair & I paid altogether over 30k. My favorite cost $5500 & my 2nd favorite cost $3500. The rest cost somewhere in the neighborhood of the $3500 but no less than $2k

sofiaw8
1 review
0 helpful votes
10/24/17

i CAN NOT BELIEVE THIS. I SPENT $800 on a shoe that was not DELIVERED to me. UPS driver signed my name, I called and complained costumer service was SOOOO RUDE " based in NEW YORK" always ignored my emails and never went through with the investigation with UPS. I just lost $0800 and these people were literally laughing at me when I finally got someone to answer me. WHAT A JOKE. DO NOT BUY FROM THEM YOU ARE BETTER OFF BUYING FROM ZAPPOS

soliv
1 review
0 helpful votes
8/24/17

I purchased a lovely pair of shoes at it was too big although I ordered my size. In exchange Guiseppe warehouse sent my shoes to wrong address and when I contacted Guiseppe asked them contact DHL to exchange delievry to correct address they instructed DHL sent my shoes back to warehouse and then I received follow up email they will issue refund it;s been over a 3 weeks not money seen in my account. Been on phone 10+ times of not received refund, every time I receive same answer: we have refunded. I also send them my bank statement to proof money not received money they still arguing they have. I'm extremely frustrated and disappointing and won't ever buy Guiseppe shoes. I have no choice than instruct solicitor for my refund as it's a lot of money not received from Guiseppe. Please be careful with this company.

joshuah56
1 review
2 helpful votes
7/9/16

Giuseppe zanotti is my favorite shoe designer
But,I was so disappointed this time.
I have gotton four shoes from
"Giuseppe zanottidesign.com"
less than a month ago.
After I got the shoes from I returned it next day because their policy don't exchange, they just said order it again when I call the customer service.
So I ordered another shoes on same day I got their shoes.
After they got my return item I did not get any e-mail.
8days later I got e-mail. They sent back the shoes I returned. And the reason is one of the followings.
I had no idea what was the reason.
I was shocked.Immediately,I called the customer service.
Asked why my return was refused.

Representative told me it was worn.
I could not believe what he said
because I did not even tried them all.
And I sent them back right next day after I got the package.
I was so mortified at being mistreated.
I ordered 3 more shoes from "GiuseppeZanottiDesign.com"
How come this happened to me?
What happened made me not
interested in Giuseppe zanotti shoes.

I will never go on nor buy again
At " GiuseppeZanotti Design.com "

Shame on them!

donaldr25
2 reviews
5 helpful votes
1/27/16

If you want unique and quality design - you should check it out. Beware, it's not for the ones with shallow pockets!

timothyf16
1 review
5 helpful votes
1/1/15

I went into the Giuseppe Zanotti location on Madison ave, in New York City to buy my wife a pair of sneakers and i was racially Profiled! as soon as i walked in the front door the lady at the register jumped on the phone and called all her co-workers to the front. One male even walked over to the front door to act like he was arranging Handbags just so he can make sure i didn't steal. I came in there to buy a pair of $850 sneakers and ended up buying a pair of $1,300. sneakers for my wife. the only reason why I bought the sneakers after i felt like i was being profiled as a black man about to steal from them , is because it was 2 days before Christmas 2014 and my wife really wanted some sneakers from that Desighner. after i paid for the Sneakers I was spoken to in a very rude manner buy a Manager in the store. It killed me to bite my tongue but i did. Ok 3 days later i returned to the store to exchange the sneakers for a bigger size and the same lady that called her co-workers to the front was there and she was very rude to me and my wife while our 6 year old child was present. I went off on her that time! enough is enough!!! i would never shop in that store again they are racist and its funny because the ladies that were rude and nasty where black just like me!

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