Soli V.

I purchased a lovely pair of shoes at it was too big although I ordered my size. In exchange Guiseppe warehouse sent my shoes to wrong address and when I contacted Guiseppe asked them contact DHL to exchange delievry to correct address they instructed DHL sent my shoes back to warehouse and then I received follow up email they will issue refund it; s been over a 3 weeks not money seen in my account. Been on phone 10+ times of not received refund, every time I receive same answer: we have refunded. I also send them my bank statement to proof money not received money they still arguing they have. I'm extremely frustrated and disappointing and won't ever buy Guiseppe shoes. I have no choice than instruct solicitor for my refund as it's a lot of money not received from Guiseppe. Please be careful with this company.