“Read BEFORE making a purchase, then decide. (100% honest review with pros & cons). *VERY long read!*”
• Previous review
Even when 'stiffed', I hardly EVER left bad Feedback for the Sellers, HOWEVER, on the last purchase (the phone which was financially locked), I did. Well, the bad feedback was REMOVED!
Upon checking as to why - I swear, I kid you NOT - I was advised that eBay now has a "Special Seller Program" which sellers can PAY to be opted into which (ready?) "allows sellers to have up to TEN BAD FEEDBACKS removed from their history"!
This is the last thing I will say on this matter: HOW can you trust a company that sells the option to remove REAL people's opinions on their purchases?
EBay and their practices = Grossly immoral and ethically remiss.
There was a time where everywhere you went, the biggest buzz you could hear, was all about "eBay". Even when all the fervor died down, eBay still stood among one of the biggest consumer-to-consumer and business-to-consumer sales companies in the US. And rightfully so. They were doing a helluva LOT of business. Or more so, people were doing a helluva lot of business on it, with eBay reaping the profits from facilitating the transactions between "seller" and "buyer".
Not soon after, you began to hear rumblings and came across news stories about privacy issues, and how eBay seemed to operate with a blatant disregard and disrespect for their user's privacy concerns. MORE so, through their purchase of, and association with PayPal way back in 2003, they became a behemoth who began overstepping if not legal (well, that too), at least ethical and moral boundaries with respect to their customer's accounts and MONEY. To this day the company's attitude remains pretty cavalier about their business practices.
Now, as if privacy and MONEY concerns were not enough, eBay's biggest, cardinal, unforgivable sin (which seems to have not changed in all their years of operation) is a monopolistic and autocratic mentality, or, what THEY deem and decide is "right", is always right, even if it is WRONG; and what THEY say GOES, and damned be the consumer/buyer and damned be the customer/seller - as long as they can watch buyer and seller fight about certain transactions, while, again, eBay retains all the power and say-so... and can walk away with some of the profit.
In July of 2015 (IMO to revamp their fledgling profits by disassociating with the "bad guy" - each other) eBay and PayPal finally split into separate public companies. Laughably, this disassociation, was on paper only! Kind of like a husband and wife divorcing, but still continuing to live with each other as husband and wife. You see, at the time of said split, they signed a five-year operating agreement to maintain a 'close relationship'. Translation: pretty much the exact same relationship. "Honey, who gets to tell the kids we're taking a vacation with their after-school-job money?"
Anyway, while this company (eBay/PayPal at that time) continued to handle itself in disconcerting ways in regards to privacy issues, and within its relationship to its user's money, and crowned itself both "King/Queen Totalitarianism", sellers became disillusioned, and in turn, buyers became disillusioned, and a change began to occur in terms of all these disillusioned buyers and sellers.
Old BUYERS left and new buyers began to try out eBay. Worse of all, old SELLERS left, and new sellers arrived. The problem with these new arriving sellers? MOST are Chinese-based companies that sell..._JUNK_...! And, with the overwhelming popularity in wireless and communication devices that happened to occur around the same time, eBay was practically INVADED by a ginormous influx of cell phone, etc. "re-sellers". NOT good things to happen, and all the garbage I have purchased (and/or had to return) through eBay, is precisely what my review is about.
I joined eBay despite having had a bad experience with PayPal (see my old reviews); despite all the bad reviews I had read about doing business through them; and despite my Spidey-senses telling me not to. You see, I just HAD to have some new colored contact lenses I had found on a random link, and which I could not find elsewhere. I mean the ways in which youtube had shown me that these things changed green eyes to a subtle, ocean-like aqua-green paradise of sparkle, was just to die for! I HAD to have them. And a seller across the world, although they were not an item which could be sold on eBay, was selling them!
Although the order was flagged by eBay, the seller, had already shipped them, and I'd be lying if I said I was not thrilled with the purchase. I had some glorious contacts which I could not find in the US and I had them at a cost of a little less than what others who had purchased them wrote/said that they had paid for them. I was hooked.
My next purchase on eBay was an Android cell phone. (And no, dear reader, I will not bore you with every purchase I made. In fact, it actually pains me to look back and see how much junk I bought - so 'not gonna do it'). :) I was really pleased with it and the seller was lovely, and to be honest I had it for a couple of years and would have kept it forever if possible. It was a keeper and a fighter, as it had survived having green avocado-like salsa spilled all over it. Unfortunately, it was doomed when it fell into the bowl of chicken soup a few weeks later. DAMN YOU CELL PHONE REAPER! This phone however, was pretty much the last thing I bought off of eBay that I really loved, that lasted, or that did not arrive much differently than had been advertised.
Some of my other purchases included around EIGHT more phones (I kid you not), always trying to replicate that first glorious phone purchase - and falling short. EACH of them, (again, I kid you not) had defects - from minor to major. The very second phone I bought, was listed to the wrong carrier so I had to CHANGE carriers AND the microphone did not work which I did not know until after it was registered with the new carrier. (I was such an eBay newbie)! One, which had been listed as a *mint* phone, had the image of what I can only construe to be the battery having burned through a little on the back cover. I will skip over all the others because I still have a lot to say, and not sure what the maximum number of characters is here. Lol. Who knows if you're even still with me. :) I hope you are. Let me just add that the very last one (and what prompted me to write THIS review) which I purchased a few days ago and received the day before last, was "Financially Locked." /facedesk
Now, a month before buying this 'last phone' which was "financially locked", I had used my coupons (more on these below) for the phone that seemed to have the battery burned into the back cover. Upon receipt of it, KNOWING that one of the coupons was about to expire, I PHONED eBay and asked them what to do. This phone was advertised as *mint*, yet was obviously far from it, but what would happen to my coupon? The eBay CSR guy was super sweet and said not to worry, to return it, and if needed, the expiration date on the coupon would be extended. In short, it wasn't.
Enter the series of nightmare calls which made me want to bang my head against the wall at the futility of dealing with some of the frozen few among a sea of vapid, clueless, eBay "representatives". You see, having purchased SUCH crap phones through them in the past, I had been granted some eBay coupons and PayPal bucks INSTEAD of refunds - one of which they had no record of, except for the fact that I used it twice (bought, returned item, used again). One of the people who 'granted' said coupons apparently picked up the price of the other phone I had already been "couponed" for and made the coupon for that, but by the time I saw it there was NO WAY I was going to call and complain, especially since the difference was only about $30. Well, I should have, because toward the end of all this (we'll get there) I think eBay thought I must have hacked my way into their system and awarded myself a $120 coupon. **ROLLS EYES**.
Finally, having given up on these calls after one representative said they WOULD indeed return the coupon and to give it a couple of days, yet a week later still not seeing it, I decided to look for the CEO of EBay and send him an email. I was NOT fishing for the coupon any longer and I wasn't even looking for an apology. I told him I was going to post my experience with eBay to my over 10k+ followers (hint, hint, hit me up ;)) across social media sites and that no amount of money (or a coupon) was worth the headaches and frustration. Not too long after, I received a call from a lady at eBay's executive office in regard to the email. I told her that I was not interested in any recompense and that we'd leave it at that. (That morning I had been looking to make a purchase with my last eBay bucks and to close out my account in order to add the image of my closed account to my reviews and posts). She insisted however, I explained, and she ultimately returned the coupon. Which brings me back to the financially locked phone - my last phone ever from eBay.
As the eBay bucks/coupons were to expire in the following two days I purchased the above-mentioned "last phone". Now, you MUST note that having had such an experience with these phones and other crappy items before, I WAS ARMED TO THE TEETH with supposed knowledge and a plan! I looked for Top Sellers with a rating of 99.5% and above, grade A or mint phones, no negatives in the last six months, etc. BEYOND that, when I found the phone I was interested in, I asked the seller for the IMEI number and I SPECIFIED the carrier I would be using it on (GenMobile which is a Sprint network). I thought I did everything right.
Obviously, I didn't. As stated above, when received and I attempted to activate it, I was advised that it was financially locked. THEN, almost as if to rub salt in the wound and twist the knife, I could not get my coupons back, because as I was told: "They had expired, and had only been granted as a courtesy." Sorry, but in what world is making good on a bad buy YOU are responsible for, a courtesy? Besides, did I ask for a 'courtesy' the countless times I bought other JUNK and had to keep it?
In the end, (as I did say I would include "pros"), I think eBay has the potential for being the dreamed-about company which people first wished it was when first instituted. They have all the tools. The problem is that in their blatant greed, they are their own worst enemy.
I DO love my contact lenses, though...