YellowPages.ca

The only calls you get from advertising with YellowPages are telemarketers and other online marketing companies wanting your buisness. Awful customer service. If you want to talk with someone its an 45 min wait on hold. If they need to put you on hold after you finally get someone its another 15/20 min wait on hold. I cancelled my account and they still were taking money off my credit card. Stay away from this company, I cant believe there hasn't been a class action lawsuit against them yet

I was sold advertising that did work how I was promised, (all to do with how they located local business online), Then after a couple of long phone calls and an investigation i was promised a refund, but I was to close the the end of that billing cycle and it would take 2 months to show up. Then After contacting them about the refund I've been told that they now have to submit a requested for a refund which will take another 2 months. There staff are polite, but full of BS.

Help stop yellow pages scams I have got trapped by a yellowpages.ca sales team got in a year long contract paying $72 every month, they will try to trape you by saying we are no. 1 on google we have special deal with Google to rank your business listing high on google, they are the only certified google partners, they will show you nonsense traffic clicks data which never deliver results. I have received no business yet in past 10 months I have got one call in the entire period of 10 months i would highly recommend to stay away from yellow pages and even yelp they are both the same company they wouldn't deliver any results 0 ROI you will definitely lose your time and money 100%, even after cancellation they will still charge your credit card, there are thousands of negative reviews available on many trusted forums against YP, I would highly recommend using other online advertising services.

20+ years advertising with the yellow pages. Over the last year service have changed for the worst.
My account was credited after months of the yellow pages investigation team conclude mistake was made on there part earlier this year because my ads info was wrongly displayed.

Now I called to change my mailing address, after repeating my new address twice, I asked the staff to repeat it, she took offense to that and hanged up on me. Called back she hanged up again. Third call back I got someone by the name of Karen who informed me it wasn't change. She apologized and changed it and was ok repeating it.

Staff needs to be trained properly.

Hire a lawyer along with signing up with their bull$#*! contracts because you are going to need one. ZERO communication with so called account managers. They consistently call even after canceling contracts. You have NO WAY to remove payment info or speak to a manager even though you pay them ridiculous fees. Nobody speaks a word of fluent English. Save yourself the headache and STAY AWAY from this bull$#*! company.

Was sold a multichannel marketing service. Spent hours writing texts for the google ads with their rep on the phone. Was told it would be online by February 1rst. Can't find the ads. When I finally see one of the Ads, it's all random generic text and leads to the wrong page. Trying to reach customer service has been a nightmare. All their phone lines are "not available" and my rep stopped replying to my emails.

When I finally got to speak to someone, the guy on the phone was extremely rude and refused to let me speak to a manager.

I run a small nonprofit, I needed help with marketing and I feel like I was scammed by Yellow pages and their shady tactics.

I got a phone call from them and was nice to listen to their sales man, I think it was my fault to said Yes during the contract explain, never meant to buy their service at the first place. Then after a few months they send me an invoice charging me, so I had to make a phone call to cancel and they assume me trying not to pay for what I have been used. I literally never go on YP to check for my vendor at all after that phone call, I think it's a way to trap people and rip people off by using voice recording contract over phone, not to mention I asked for a physcial contract back then so I can decide later, shouldn't have said Yes now they just want the money. Unprofessional, big company? But small brain and sketchy way of sales.

Please watch out for the verbal contracts - agreeing on the phone is their way of locking you in for 12 months with no way of cancelling! I thought I would get a document to read and sign - NOOOOOOO! Tried to cancel after a month as we didn't see any return on investment - could not do this as I was locked in for 12 months. Bills kept coming and phone wasn't ringing. I would never use this company again and I suggest you don't either. I would suggest hiring their sales guy! He's good!

My husband has been scammed by these people! Did not even sign a written contract with them and 'apparently' voice is considered a contract when he fully told them he will review the contract and send it to them. He has been trying to cancel with them called them, emailed them, more calls but now he is being sent to collections. At this point do you guys consider him going to small claims? Has anyone tried do you suggest any other way?

They called us, and because business was in a slump we agreed to advertise with them in August of 2018. The contract was for 1 year. We had to quit the business 5 months later due to it being so slow and my husband took a job. We knew they wouldn't cancel until the 12 months are up, so we waited until August of 2019 to inform them that we no longer have this business and we won't be needing their services any more. In fact, because we had not given them 3 months notice that we wanted to cancel, they chose to auto renew for another year and charged us for another whole year of advertising. We have not been in business since January of 2019 and now we are paying advertising for that business until August of 2020! Total crap!