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YellowPages.ca Questions & Answers

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Here's what consumers have asked with answers from YellowPages.ca staff and previous consumers.

3 questions answered
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Answer:

Our contractual terms are for a 12-month period (or a 6-month period for certain products). Customers are able to cancel their contract with Yellow Pages by providing notice 3 months before the expiry of the term. If not, contracts automatically renew, as mentioned in our terms and conditions. We invite you to contact us at 1-844-875-4290 to discuss this further. Thank you.

By YellowPages F., Manager - Customer Service
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Answer:

They also posted my personal information to their site without permission. I recommend reporting them to Canada's Anti-spam regulatory body. You can report them here: https://www.fightspam.gc.ca/eic/site/030.nsf/frm-eng/MMCN-9EZV6S

By Rebecca A.
Answer:

My son in high school was harassed by a telemarketer and said no. He created an IT website in HS for a class.Two months later I got an invoice for $57 month. I told them my son has a Communication Learning Disability, a Medical Disability and is being treated for PTSD. They refused to help. I will go to BBB and ask my lawyer. My son should have hung up but they coerced him and he was too young and naive to know better. Shame on them!!

By Jennifer D.

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