Trevor A.’s Reviews of YellowPages.ca & more

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“Horrible Contract and Customer Service”

2/5/19

Please watch out for the verbal contracts - agreeing on the phone is their way of locking you in for 12 months with no way of cancelling! I thought I would get a document to read and sign - NOOOOOOO! Tried to cancel after a month as we didn't see any return on investment - could not do this as I was locked in for 12 months. Bills kept coming and phone wasn't ringing. I would never use this company again and I suggest you don't either. I would suggest hiring their sales guy! He's good!

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YellowPages F. – YellowPages.ca Rep Over a year old

Hi Trevor, we are sorry to read about your experience. We are proud to help Canadian small and medium businesses grow with a wide variety of marketing solutions. Our contractual terms are for a 12-month period (or a 6-month period for certain products). Customers are able to cancel their contract with Yellow Pages by providing notice 3 months before the expiry of the term. If not, contracts automatically renew, as mentioned in our terms and conditions. We invite you to contact us at 1-844-875-4290 to discuss this further. Thank you.