Vestiaire Collective
About the Business
VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Vestiaire Collective has a rating of 3.7 stars from 2,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective most frequently mention great experience, timely manner and luxury items. Vestiaire Collective ranks 3rd among Used Clothing sites.
I was very pleased with the condition of my purchase. It was exactly as described, and I did receive it in a timely manner also.
My purse was shipped the same day that I purchased it. It arrived very quickly and it was just as described. Very happy and I love my new bag.
Dear Monique,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
Great shopping experience. I had both pieces authenticated and I am very pleased with Vestiaire communication and my purchases!
Dear Ali,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
Everything was Very easy and friendly user process. Get Fast payment.
Dear Chanakan,
Thank you for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
Exactly as described! I am pleased with my purchase. Communication was also great.
Dear Martha,
Thank you for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
Very quick and easy process, amazing quality item that I purchased will most definitely be buying more soon from this website.
Dear Alexandria,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
Just great overall experience. Timely shipping. Verification process straightforward. App is easy to use.
Dear Marshall,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
This shopping platform is excellent for luxury goods! I have been very impressed with their integrity for sellers/buyers and scrutiny of goods being sold.
Dear Kelly,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
Purchased item but seller has a week to ship?
Seller doesn't ship and the transaction is cancelled.
No response from seller.
Very strange platform.
Dear Alice,
Thank you so much for bringing this to our attention.
We are really sorry to hear about the delay in shipping your item.
In this case, we kindly inform you that once an order is confirmed, the seller is asked to ship the item within 7 days. After that, delivery date will then depend on the carrier.
After checking, regarding the Mayle Silk midi dress (ref. 50597883), we would like to let you know that the seller has until December 21,2024 to ship your item, so we encourage you to be patient.
Please be assured that we send an email reminder to the seller every 2 days to ship the item. Once it is shipped, you will be notified with the tracking number.
Your understanding and patience are greatly appreciated. If you need any help, we are at your disposal.
Sincerely,
The Vestiaire Collective team
So far, they have been very smooth transactions and have been very easy. The payouts have come through very quickly
Dear Carly,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
My order arrived faster than expected and my purchase was in excellent condition. Thank you! You surpassed all expectations.
Dear David,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
I enjoy this site. Very easy to use. I just wish it worked on auto posher. It makes it cumbersome to list items for sale. Otherwise great to sell and buy here!
Dear Amy,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
I love my purchase! It's exactly what I wanted. It came in a very quick manner. I got it before I expected to.
Dear member,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
Very positive experience & love the authentication upfront!
Dear Theresa,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
Experience great vintage and modern design choices from sellers in different countries throughout the world!
So far, my shopping experience has been very good. The delivery times are a bit long, but it's understandable since the items come from another country or continent. A very good app for buying clothes.
Dear Jorge,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
Great service from start to finish very easy to buy great communication fast delivery
Dear Lisa,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
Mailed skirt. Was reviewed and then paid. Was quicker than first experience so this was better.
Dear Vera,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
The seller was amazing, she was quick to respond and ship the item I've ordered.
Thank you VC! You never disappoint!
Dear Sandra,
Thank you for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
You'll be one of the leading Market place soon! Easy to list, no gimmick! Fast payment! A++++! Thank you guys!
Dear Meir,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
Great value! Customer services were great! Good place to shop.
Dear member,
Thank you for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kandy,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon!
The Vestiaire Collective team