TwinkleDealsReviews 942

Never buy on this website. The prices are quite cheap, but they don't tell you that when you receive them you have to pay almost 50% taxes on top (at least in Austria, that is where I live). My order was 120EUR (+14EUR shipping costs), and paid 48EUR taxes when the package arrived to my place. It doesn't make sense!
On top of that, there were 4 items missing that I am still waiting to be refund or shipped again.
I would never recommend this website to buy anything!

I placed Order # T************** on 03/04/2017 and received only half of of my order. It is now 4/3 and I've been waiting and waiting and waiting for them to ship the other half. I'm kinda mad at myself because I usually look up reviews before purchasing but I didn't this time. If I would have know that this was a Chinese company, there is no way in Hades I would have ordered from them.

When I wrote to them inquiring about my order I got a very vague reply back telling me that the items are still waiting to be shipped. No DUH! I already know that. How about some feedback, like WHY? Or explain the delay. That's called good customer service! At this point, it's not about the money, although I want it back if they cannot deliver,... it's the principal!

DO NOT SHOP AT THIS SITE!

I have shopped with Twinkledeals for 5 years or more. I have not once had a bad experience. This is a company that is principled and ethical. The customer service team will get back to you within 24 hours, their team is dedicated to give you great service, I have found them to be polite, efficient and personable. I have bought many beautiful dresses in unique tailored and classic styles, kimonos filled with colour and flair, their designers seem to know how to use fabrics and styles that flatter. They will always let you know if an item is out of stock, letting you know when it is expected to be back in stock and then itemise a list of options to choose from including a full refund. Recently I placed an order that I began to realise was my own screw up, I had placed a double order (glitch with my ipad) they worked as a team and as the order had not been shipped, they adjusted the order and true to their word refunded my PayPal account.

I want to share my experience with Twinkledeals. The first time I ordered a product from their website, I was so pleased - it took about 20 days for the dress to be delivered and when I got it, it was so nicely made and it fit the size from the description. The second time I ordered a dress, it was no longer available, so I opened a dispute and Twinkledeals Support were so helpful, they answered everytime I wrote a message. They offered me solutions to choose whether to order another dress or to hace a refund. I asked for a refund and it was all paid in about 2 days. Thanks to Twinkledeals for their thoughtful service.
Number: T**************
Order Date: 30/12/2016 12:57:03 PM
Status: Refunded
Shipping Method: Flat Rate Shipping

I ordered a dress that I saw on Facebook in January and it is now March 13, yet I still have not received an email saying it has shipped. I reached out to twinkledeals in February and they said it will ship by March 5... and I still don't have it! You have to email their customer service instead of calling and talking to someone. Twinkledeals is just a giant headache. But no worries for them! My card was charged 2 months ago! I would STRONGLY advise everyone to stay away from twinkledeals.

I enjoy shopping at Twinkledeals. I've done a lot of comparing of clothing and prices between Twinkledeals and other similar websites. I have found that Twinkledeals offers a larger variety than many of the similar shopping sites. I often find dresses or shoes here that are unique. The clothes are true to size and of good quality. At the same time, many of the other sites are much more expensive for the same items. I enjoy checking in to see what's new for each season and finding new deals!

I ordered a dress with some trepidation, having had a bad experience with an order from China before. The dress had been reduced to £20 with no P&P so I decided it was worth the risk and that if it was no good I would simply put it down to experience and not order again. It was quite a long wait, just over a month, which is fair enough, and when it arrived I was thrilled! The dress is exactly as described, fits perfectly and is a good quality cloth. It's not designer finish but is extremely good for what I paid, and even if i had paid the original, non-sale price (more than twicw as much) i would still consider that I had a bargain. I will definitely buy from this company again.