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TwinkleDeals Questions & Answers
Here's what consumers have asked with answers from TwinkleDeals staff and previous consumers.
237 questions answered
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335 questions sorted by: recent | popular | fewest answers
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Do not buy anything from this "company." The items that arrive are no better than rags. When I wanted to return then they made it extremely difficult, wanting pictures of the items along with original packaging and tags. I did this and waited, and waited and finally after getting the attention of someone they made the same request of me again. They also gave me a website address, not an email address, to communicate, which is obviously stupid. PayPal would not resolve the case so i had to go to American Express to get my money back. Had I not done that they would have my money and they're horrible clothing as well. Once again, never buy anything from this "company." Trust the reviews you are reading.

By Karen K.
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Dear Natalie, Thank you for your recent question. Please rest assured that it is safe to purchase on Twinkledeals.com . We have the policy for customer if there is any issue happen. If you have any concern, please contact us at https://support.twinkledeals.com/ticket/ticket/index. We will reply you in 24 hours. Thank you very much for your support and understanding. Best Regards Twinkledeals Customer Service

By Sandy Z., TwinkleDeals Representative
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Don't waste your money

By Gina G.
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I believe they are in China. Don't order from them product poor quality and sizing is ridiculous. You will be throwing your money away

By Hilary G.
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I didn't get an order number but I had paid through PayPal so tried to get a returns address through PayPal. Had no luck & PayPal went in their favour when I opened a dispute so I lost about £38 on what I can only describe as utter crap! Twinkle deals is a scam & this is the only time I have ever had a problem with PayPal. As another person mentioned, lesson learnt, I will always look at reviews before using a new company!

By Ruth B.
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Don't buy from this company they are a scam!!!, I did and regretted it!! They make cheap, copies very very cheap copies. The photos are not what you get....!!! Share with your friends and don't let people be fooled by them. I also had to pay £22 delivery at this end, it's cheap rubbish you will be very disappointed...... They have loads of bad reviews... But don't show them on the website...,,,, They delete everything... they are also listed as other companies called www.rosegal.com & www.dresslily.com and others BEWARE!!! They advertise on Facebook and should be banned, many women buying from them haven't even received their goods... They should be banned from google, they do not sell what the advertise at all. I warn everyone to look up all reviews on them, they are all bad, except for the few they write themselves. "

By Emma S.
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I'm sorry for all the people who found this site too late -- as I did -- and found out the hard way what a con this "company" is. An update as to what I did to make myself whole: I had to call AmEx and put a stop to the charge. That was it, the only way to get ANY of my money back. Funny, they haven't contacted me to complain. That is the best advice I can give to any of you who are seeking retribution; it won't come from TwinkleSTEALS. (hey, i just made that up! :) )

By Karen K.
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More and more people are telling the same story. Orders are at least three weeks behind and can't be tracked because somebody named Sandy or Connie or some other false seventy's names apologizes profusely and cant seem to find the number or she sent the number you didn't she get it to you?? You won't find it in the beginning but when you start to search you will see that they have incredibly strict limitations on any sort of return whatsoever. So if you are in the position to have to return something you may getting nothing back at all or maybe just a little bit. This absolutely shameful scandal excuse for business operates on a server in Dallas Texas. The clothing all come from China, what age of a Chinese person I didn't even want to think about, but anyway I think that everyone in Texas should arrive at their office and threaten then. As for me, the lesson that I have learned is to never buy anything from China again, ever.

By Karen K.
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The products will be coming from China. They will be extremely low quality, they will not fit properly, and it will take you weeks and weeks to get the garbage. Please learn from my mistake and do NOT order from them

By Cheryl K.
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I ordered in January and still not here, despite talking to them. They offered me a 'gift' to remove my bad review and put a polite one up with 5 stars. It's a scam. Do not order from here.

By Daisy-may G.
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