Is it safe to buy from Twinkledeals. It is my first time to do so

asked by Natalie M. on 6/26/16

39 Answers
Thumbnail of user sandyz3

Dear Natalie,
Thank you for your recent question.
Please rest assured that it is safe to purchase on Twinkledeals.com.
We have the policy for customer if there is any issue happen.
If you have any concern, please contact us at https://support.twinkledeals.com/ticket/ticket/index. We will reply you in 24 hours.
Thank you very much for your support and understanding.
Best Regards
Twinkledeals Customer Service

Helpful  (0)
Thumbnail of user lisad133

Absolutely not! I will never, ever purchase anything from them again. The product I ordered was not what I got. I could poke my finger through the material and I ordered XL and the size I received would have fit a little girl. When I tried to contact them about returns I did not receive a response. Paid for junk! It is a ripoff!

Helpful  (3)
Thumbnail of user nadiap4

Absolutely not! This is a scam. All of the reviews are correct. The items sent did not match the photos, were not correctly sized, and were completely inappropriate to wear in public. Until threatened with the consequences allowed by the Chinese government, no refunds were offered. It was over 30 emails just to get a partial refund.

Helpful  (3)
Thumbnail of user fanyag

Totally not worth it. The quality is terrible, and if you'd want to return anything, it'll cost more to do so because they're based in China. Stay away from them

Helpful  (3)
Thumbnail of user vereda

I do not recommend buying from Twinkledeals. Yes it's very cheap, but most of the clothes are of low quality. Very bad customer service and very hard to get refund if you don't like what you get. Also there are many problems with the sizes.

Helpful  (2)
Thumbnail of user suzannel11

No stay well away this company show you lovely photos of clothing when you receive them the quality is poor like old rags. Stay clear! The good reviews I believe are from the company itself!

Helpful  (2)
Thumbnail of user lenaa5

I would advise against it. The clothes are poor quality and it took me several months and many emails to get the company to agree to a refund - but I haven't yet seen the refund in my bank account! They also offered me a "coupon" for their website, which I won't be using.

Helpful  (2)
Thumbnail of user karenw127

Please don't do it. It is not worth the effort. You get what you pay for and in this situation it is not much. The products are not made with quality material. It takes weeks to receive them, even if you pay for expedited shipping. If there is a problem, there is no phone number, just an online contact form. They don't provide free shipping on returns, so basically they don't let you return anything. They don't pay full refunds only a percentage.

Helpful  (2)
Thumbnail of user elaineh17

I not order anything from this company, had I read the reviews I wouldn't of ordered from them. I ordered 4 tops they took over 3 months to get to me as they come from China, the quality was very poor and the sizing was way out, I ordered XL as I wanted them loose but what arrived was probably a size 10 to 12. I wasted £45 don't waste your hard rent cash?

Helpful  (2)
Thumbnail of user ciew

No don't do you will never receive your purchase and it will be hell to get your money back through bank

Helpful  (2)
Thumbnail of user rachg

Wouldn't waste your time or money

Helpful  (2)
Thumbnail of user cherylk16

No, it is not safe. It is very unsafe. Do not make this purchase

Helpful  (2)
Thumbnail of user jonathans82

Well, it didn't work for me.

Helpful  (2)
Thumbnail of user carah11

Nope!

Helpful  (2)
Thumbnail of user cheryll31

Took forever to get my stuff... I wouldn't buy again

Helpful  (2)
Thumbnail of user jeffb137

No, stay away.

Helpful  (2)
Thumbnail of user dianeb68

Pay heed to the negative feedback on this company... You may well purchase poor quality goods of a smaller size than advertised. It's nearly impossible to get your money back, I found.

Helpful  (1)
Thumbnail of user susans222

No don't do it.

Helpful  (1)
Thumbnail of user sarahe53

Don't do itt! The material is horrible and the pictures look a million times better than what you'll actually receive.

Helpful  (0)
Thumbnail of user bernadettea5

Hi Natalie M,
Yes it's safe to buy at twinkleDeals I love the jewelries.

Helpful  (0)
Thumbnail of user valeriec26

My experience was a mixed one the purse for my sister fell apart day it arrived, cardigan for me was thin but well made. So it is a 50/50 rating I guess. I guess you get what you pay for.

Helpful  (0)
Thumbnail of user sunettel

Hi Natali
It's okay. You have to follow the correct tracking site 17track. Then you'll know where your parcel is. But it's not 100% guarenteed to receive your parcel. And order a size bigger than you are, because the items are quite small.

Helpful  (0)
Thumbnail of user julier46

Nothing like the pictures. Poor quality
Didnt even send it back. Only place these clothes are fit for are the bin!

Helpful  (0)
Thumbnail of user davidb407

I only ever dealtm withg this company once and never, ever again! They are without doiubt the worse company that I have ever dealt with in all my 70 years. Please don't buy from this company beacuse if you do you'll have loads of problemsd with them.

Helpful  (0)
Thumbnail of user jitkap

Hello, I have no problem with twinkledeals. Now I'm wating for my forth order and everything is fine. Always arrived on time and fits and quality is good. I can only recommend.

Helpful  (0)
Thumbnail of user dionnh

The company is a scam I wouldn't waist your time, energy or money on that useless website. When I saw it I thought man I can sell these to my customers, until I spent my money and realized I did not check out the reviews. I will never buy from another company until I have checked out all the reviews first... Whatever you do save your money and go spend it on places that are worth your time and money! Good luck!

Helpful  (0)
Thumbnail of user anitah14

I've ordered from them a few times and it was fine. Chiffon tops were beautiful. Received in a week and great customer service.

Helpful  (0)
Thumbnail of user irinaa5

NEVER buy from them!

Helpful  (0)
Thumbnail of user patrickd33

Nooooo, all of the reviews that are 1 star are spot on. They did give us a refund, but you don't want to go through what we did.

Helpful  (0)
Thumbnail of user suew35

I wouldn't buy from them. They also sell under another name. What company changes their name. I only got some of my money back as paid through PayPal. Quality of items are bad

Helpful  (0)
Thumbnail of user cindyw60

I have no trouble with them at all, if something is not as pictured or correctly sized i just sent a email detailing what is wrong and i received my money back. And as for the waiting you already know this because they are very clear about this.

Helpful  (0)
Thumbnail of user patricial58

I wrote a review recommending Rosewholesale because I am happy with my purchases and experiences. I live in Australia and my purchase arrived in 2 weeks. Sometimes I think it is down to the shipping company they use, whether it is by air or sea. You can stipulate how it is shipped. Rosewholesale were more than happy to do what I wished, and as I said my experience was a positive one... Tricia Lansdowne.

Helpful  (0)
Thumbnail of user stephaniem123

I have ordered from this site write out 20x. I have never had a problem with them. Once one of my orders got mixed up and they were very generous when taking care of me.

Helpful  (0)
Thumbnail of user alisonh24

Hi. I just took delivery of my second order yesterday. Delighted with the look of the dress and it fits as well as the first one, and for value for money you cannot fault them. Be patient though as orders can take up to three weeks - they do tell you to expect this though. Definitely check very carefully the size chart for each garment as their sizes are small and vary from garment to garment. I am normally UK Size 16 and I found their 2XL is my size. Expect your garment to need a light press with an iron on a coolish setting on arrival as it comes in a polythene envelope packet but as it has travelled halfway around the world this is only to be expected and is not a problem as far as I am concerned.

Helpful  (-1)
Thumbnail of user yenv

I thinks it's safe, i receive, but is long time, about 1month for my order

Helpful  (-1)
Thumbnail of user carolinm1

I have used Paypal and there is no problem!

Helpful  (-1)
Thumbnail of user teresar29

All the items I´ve received were gorgeous and exactly as pictured. No complaints at all. Shipping times were between one and two weeks. I´m currently doing my fifth order with them. At one time, two items didn´t arrive with the rest of the order. The customer service answered in 24 hours explaining they had gone out of stock and offered a refund, which I got the following day. So no complaints at all.

Helpful  (-1)
Thumbnail of user louiseh35

Hi
Well i have bought off them in the past and ive always received my goods. Never had a problem, not like the rest of the reviews. I have only had jewellery, scarfs, but they were really nice. Hope this helps.

Helpful  (-1)
Thumbnail of user charlesew

Hi Natalie... well due to the fact that I ordered like 2 months before my stuff was even shipped. I cancelled my order and asked for a refund. Therefore I don't know much about the material nor sizing.

Helpful  (-1)

Add your answer

Ask a question

Get answers from the TwinkleDeals staff and other customers.

Have a question about
TwinkleDeals?
Post Review