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TwinkleDeals
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TwinkleDealsReviews 942

2.3
twinkledeals.com

TwinkleDeals Reviews Summary

TwinkleDeals has a rating of 2.3 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TwinkleDeals most frequently mention customer service, poor quality and tracking number. TwinkleDeals ranks 322nd among Fashion Jewelry sites.

service
126
value
118
shipping
128
returns
59
quality
117
Illinois
2 reviews
28 helpful votes
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Ridiculous
November 20, 2015

This online company is requesting image of a photo id, driver license, passport and image of credit card after they already charge your card. They charge your card then put order on hold until the images requested are sent to them. I declined to send them a copy of my driver license and credit card as this seems very sketchy. There is not a single online company who has requested this and it seems very strange that they do. It is also really bad that they go ahead and charge your card while putting order on hold. Even after I declined to give them images, they didn't credit my card back immediately. I had to contact them several times and I'm still waiting for the refund weeks later. Fortunately I use American Express and they are involved as well. Twinkledeals has ridiculous business practice. Buyers Beware!

Date of experience: November 20, 2015
GB
2 reviews
15 helpful votes
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No item arrived!
November 19, 2015

I ordered a jacket on the 24th Oct, its now 19th Nov! NO email to say it has been despatched. Have emailed them, NO response. Starting to think I'm not going to get this item. Very disappointed customer!

Date of experience: November 19, 2015
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Tanyam

We're very sorry for your concerns and the issues you have raised.

Usually there is always a way for us to resolve the issue to your satisfaction.

We have send a good solution to email *****a13@aol.com.

We are waitng for your reply.

Thanks for your time.

Twinkledeals Customer Service

GB
1 review
7 helpful votes
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Not happy
November 19, 2015

How long does it usually take for shipping as i order a dress on the 11 november it also says shipped and it says paid 0 i did pay for this threw my debit card.

Date of experience: November 19, 2015
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Rose,

We would like to start off by telling you that we are so sorry about your problem.

We are as disappointed as you are.

We have send the information to email ******y78@hotmail.com.

Thanks for your attention.

We are waiting for your reply.

Twinkledeals Customer Service

GB
1 review
12 helpful votes
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After waiting an eternity for my item to arrive, I have just opened my parcel to discover I have parted with my hard earn cash for a massive load of crap.
Should never be allowed to advertise.
Very very poor quality. Sizing is awful, faulty, item is not as shown in picture. The list is endless

Date of experience: November 19, 2015
Ireland
1 review
9 helpful votes
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Crap
November 18, 2015

Shouldn't even get one star... the clothes, well rags I received were just awful... nothing like the picture... was ashamed to show them to anyone... will get using them to clean the floors... have advised friends not to purchase

Date of experience: November 18, 2015
GB
1 review
7 helpful votes
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Absolute Rubbish
November 18, 2015

I have got better quality dish cloths! Avoid ordering anything from this site. Nobody responds to emails and you don't get your full order. If part orders are sent out you would think you would be notified. The only time it would appear the order status gets updated is when you ask where your order is and why the order status remains at 'processing!' They items look like they have just been cut out in the cheapest material and thrown together. Can't say I would ever recommend!

Date of experience: November 18, 2015
GB
1 review
2 helpful votes
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Happy customer
November 17, 2015

My item was received today. I've seen that many have been waiting months but mine came in 2 weeks. Love the top, fits perfectly and no courier charges. Thank you.

Date of experience: November 17, 2015
Australia
1 review
7 helpful votes
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I ordered and the package was supposedly sent on 5 September 2015. I still havent received the package over 2 months later. I have contacted them to inquire where it might be and they advised that the package must have been lost in the post. My options are to either accept a 50% refund in store credit (as if I would ever purchase anything on here again!) or 50% refund to my card or to reship the order but I have to pay 50% of the order price again. I should have read the reviews before ordering from this site as they are all correct. So many orders never arrive. If Twinkledeals wishes to up their ratings they seriously need to consider their shipping providers.

Date of experience: November 16, 2015
New York
2 reviews
11 helpful votes
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I just received my shirt, and it is NOTHING like the photo. It's a cheap material that looks like it was made from bed sheets. It was the wrap around with fringes, scoop neck. First of all, there are threads hanging off - right off the bat, falling apart. The "fringes" literally look like a horrible 2nd grade costume from bed sheets. The color is purple, not grey. It doesn't close, it is completely unwearable.

Date of experience: November 16, 2015
GB
2 reviews
6 helpful votes
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No delivery
November 16, 2015

Waiting for a top since end of august sent numerous e mails same old reply sorry but still no top or refund disgusting

Date of experience: November 16, 2015
Slovenia
1 review
1 helpful vote
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Just ordered today, I shouldn't have after this, I need my orders before dec 5, but Still says processing, processing till when? Please who will I contact to keep tract with my orders?

Date of experience: November 16, 2015
Ireland
1 review
4 helpful votes
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Jumper and boots
November 15, 2015

Such bad quality clothes. Nothing at all like what was in the picrures. The boots I got smell of glue so bad I cant wear them apart from the fact that they are soooo badly made. Also the top looks like a rag and lts much bigger than a normal ladies large, cant wear either. I've ordered 2 more tops. Interested to see when they'll be come, if ever, and quality. How can these people rip off people and sleep at night, I am so anoyed. Never will I order on line again.

Date of experience: November 15, 2015
GB
1 review
5 helpful votes
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I ordered two items separately (a top and cardigan), I only wished I didn't order the second item but the first hadn't arrived yet and I didn't realised how awful the quality was! It took weeks and weeks to arrive and when it did I was so disappointed. The items weren't expensive but the quality is that bad they weren't even worth that price! I don't even know if there is a refund procedure as I thought it was an American site I was ordering from but the order came from China! DO NOT USE THIS SITE! Biggest waste of money!

Date of experience: November 14, 2015
Illinois
1 review
1 helpful vote
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Where's my order
November 14, 2015

Where is my order that I placed almost a month ago it went through my paypal...

Date of experience: November 14, 2015
Portugal
1 review
1 helpful vote
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I don't really understand why so many bad comments about Twinkledeals.com I've just received my second order, a dress, a skirt, a pair of earrings and a ring. I've paid about 20 euros for everything. Great products. They all fit me very well. The one size for rings it's not really my size but i knew that was a risk.

Date of experience: November 13, 2015
New York
2 reviews
13 helpful votes
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SCAM! SCAM! SCAM!
November 12, 2015

I ordered on Oct. 29th of the extra to get the purchase faster it's November 11th nothing!
That's not even my major complaint, upon checking my bank account they doubled billed me for my purchase! I opened a claim on PayPal, n I'm going to my bank to dispute this charge! Do not order from this company, unless you want to always see processing your oder everytime you check your account or no replies to your "ticket" as they call it!

Date of experience: November 12, 2015
Norway
1 review
6 helpful votes
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STAY AWAY!
November 12, 2015

When I after months waiting finally got the dress I both in August, they had sent me a completely different one than the one I ordered. Different style, pattern and not even close to the dress I was expecting. When I logged on to twinkledeals.com they had replaced the picture of the dress I ordered with the one they sent me under the same link, item number and product name. I sent a claim and the response was that the dress I ordered was out of stock and the one I got is the new style. Not once during this months I waited, not even when I sent an email asking if they actually had the dress, did they tell me that it was out of stock. I specifically wrote that I did NOT want another product.

Date of experience: November 12, 2015
Germany
1 review
10 helpful votes
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T**************

Totally fake!
I got some mails that my orders are sendt but i didnt receive any of these orderings.
First i tried to get over the support ticket but the captcha is always wrong! Even if i change it!
U cant send them a support ticket!

In my status on the website there is paid: 0, shipped: 0, etc.
Like i never ordered there!
But i have and nobody can help me.
I paid by credit card and im very upset and unsatisfied!

If there is someone online from twinkle deals HELP ME or im gonna do some legal action to get 1. My order in the size i ordered! Or 2nd i get my money back!

Both of these options are okey!

Im sooooooo angry and after i found this website i know it was a mistake to pay them!

Date of experience: November 12, 2015
Italy
1 review
1 helpful vote
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Perfect object
November 12, 2015

I am very happy with this site. Articles take one month to arrive in Italy, the packs are perfect and undamaged.
I made only 2 orders at the moment but I'll keep finding good deals.

Date of experience: November 12, 2015
Wisconsin
5 reviews
26 helpful votes
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Not Worth It
November 11, 2015

I purchased over $300 worth of clothes from them. Their clothing is extremely low quality. I would not purchase again from them. In addition, there was an item that was never shipped, and the company did not even let me know. If I never said anything, they would have taken my money and ran with it. I'm very disappointed. The company asked if I'd like to choose something else instead. I told the company straight up that I didn't want to do business with a company that is irresponsible and unethical. Not only that, but the company only gives 7 days to contact the company for a return. Life moves at a rapid speed. 7 days isn't enough time.

Date of experience: November 11, 2015

From the business

Shop from a large selection of womens & mens fashion clothes, swimwear, shoes, jewelry, accessories at best discount prices with free shipping on Twinkledeals.com.


twinkledeals.com
Shenzhen, GuangDong, China