TwinkleDealsReviews 942

My order number is TT**************.
After 35 business days I still didn't get my package. If I do not get it on these days, i will want to get back my money.

UPDATE: After all, i did not get my package. I am glad that the service did not ignore my situation and refunded the charge. They always answered to my messages and gave the best solution. It`s good customer service!

I've experience the EVER WORST online shopping experience in TwinkleDeals!
I placed an order on 19th June 2016, together paying extra shipping cost so as to better track my parcel, and then wait patiently.

A week later I found the order is still "PROCESSING", without receiving ANY notice or comment from the website. Then I asked where the hack my order was, and then they replied me one of the items I chose was sold out!
Hey man! How do you do your business?!?! If the product I purchase is sold out, why the hack you charge me?!
If you didn't know or your system didn't show it when I paid, don't you think you at least have the responsibility to inform your client about that afterward?! And yet, you guys did NOTHING, until I asked. Okok I assumed you guys are too busy to take care of your client.

Then, you asked me to apply for refund, but refund to your damn "Store credit"?! Are you kidding me?! Why can't I get my refund back to my credit card account but to your "store credit"?! So you mean I still have to buy from you again?! Aren't u kidding me?!
OK... then I chose to have the same style but in different size, which shown clearly on your website that there are still available. A day later, you reply me the item is sold out again?! What?!?! I went to your website and showing that the size is STILL AVAILABLE! Does it mean that you cheated on me?!?! Or Cheated on your website?!?!

OKOK... I just want to settle the issue down, so I chose other 2 items to replace the unavailable item... then you guys told me to pay MORE THAN what I should have to pay... more than what it shows on your websites basket!

Until now, I paid and being fooled for 3 weeks and still get nothing but anger.

I promise you I will do my best to widely spread my pathetic experience at your online shop to the world.

I found out about this place through Facebook...:(
I ordered several dresses from Twinkledeals.
You have to be very patient because the shipping is a bit slow, I was sent two different packages, one came quite soon, the other one took a bit longer, but everything arrived.
I was a bit surprised when I received the dresses and saw they were not exactly like the ones shown in the pictures and the sizes weren't right and the quality was not as expected. I thought I had bought a really good deal, end of season items at very good prices, but was not completely satisfied with my order.
I contacted the customer service, they answered right away, I explained what happened and they gave me several options to solve the issue. The dialog with the customer service was very fluid and helpful. One option they gave me was store credit, but it didn't fit me well and with great understanding from their part I happily accepted a refund for my order.

The products I bought looked as nice in real as on picture as far as the jewelry concerns. The dresses I bought looked very nice on the website but they did not have the nice quality I was hoping for. It was no problem for TwinkleDeals to return the items or get a partially refund and some extra points for a future order.

The amount that had to be refunded was not refunded for a long time, so I contacted TwinkleDeals again to ask for the refund and the day later, the refund was made, so ok :) just keep an eye that they do the refund, if not, you can just ask them and they friendly refund it to you as soon as possible.

I ordered 5 items from the store on the 4th of May. Four of them were shipped out as one package on the 6th and the last thing was sent as a separate package on the 7th of May. I received the first one but since the very beginning the tracking number of the second delivery was not working and, as I expected, I have never received the item that I ordered and paid for. I contacted the company but the problem was not fixed and I still don't know what happened with my package..

I*m very satisfact from your website and your customer center. Your team is doing grate job for the peaple of the hole world.The team is awlays very kind and understanded for the different kind of the problems.The products in your website are very nice explicated and from the pictures you can imagine some little more details and this is very important because in my case I live veeeeerrryyy far from your country and this helping me to choese the exact product for me.Of cource sometimes happens a mistakes like a defective product but its happens everywhere and your team always take a poligice from us-your customers and prove that is a serrios website and team. Well I can say one thanks too. Good job!:-)

Last month (May 2016) I ordered three items from Twinkledeals (2 dresses and a swimsuit) and two of the three were too large. My order number was T**************. I contacted them through their customer service site and they got back to me immediately and were very courteous. They sent me the two items in the next size down and didn't even charge me shipping! I will definitely shop at TwinkleDeals again - their prices are great, quality is good, and customer service is excellent. I've bought two other bikinis through them, also.

The shipping was extremely fast. Just in 13 days my order get home. I ordered two bikinis and they were exaclty equal as shown in the photos. The only disadvantage is that bikini bottoms were a little bit large for me. But anyway, the treatment was excellent and they have a promotion for stars members in which you receive coupons by sending photos of Twinkledeals products you have purchase. Just amazing.

My shipment was never sent out. I got an email saying it was shipped but while tracking with the shipping company (Netherlands shipping, which evidently doesn't help because I live in El salvador, that's America for you to know) it wasn't in their possession either. I gave both of you a window time and now nothing comes up in both sites. On top of that, there is no way I can get somebody to resolve it. When I just realized about this I sent out a ticket in your website. Never got contacted tho. You have to be investigated, this site seems to be just another fraud.
Order: TT**************
Shipping: RC*******NL

I´ve discovered this online fashion web recently and I got two beautiful items wich arrived within the time period indicated at the time of the purchase. They were exactly as advertised and of good quality. Because two other items I had ordered were sold out at the time of shipment I was inmediately refunded and I have ordered three other items now.

The customer service answered in 24 hours and was very helpful and kind.

They offer a shipment tracking number and a loss insurance on top of the total purchase amount for a small price, and they also offer promotional discounts.

I`m now looking forward to the three new items I´ve ordered.

I got the first items through Envialia, and I'm getting the new ones through Correos

I ordered two dresses. After 30 business days and trying to follow shipping, I didn't locate my goods. I made up a " support ticket." The response was to understand that items get delayed with holidays or in the mail and to wait. Then, I waited longer and had same issue.
The second time, I was told to make sure I gave right address, the package wasn't sitting in my post office and to wait another month before I contact them again.
I have advanced stage four cancer. I rely on shopping by mail. My postal carrier comes right to my door with my items, know my situation and doesn't even leave them at the mailbox.
I will do it but it is insulting and I have ordered things from other countries which have gotten here fine.Also, why isn't there a phone number to simply call and rectify problems? If I get my items made they are good, I will write a nice review.