website thubmnail of Touch of Modern

Touch of Modern

How would you rate Touch of Modern?
grey star
grey star
grey star
grey star
grey star
Arkansas
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Send Message
Share Review
Report Review

Junk Mail Maker
December 21, 2021

You cant look at there "Shat" unless you sign up by giving an E. Mail address.
And we All Know what comes next.
An Inbox full of usless "Shat" mail

Date of experience: December 21, 2021
Ohio
2 reviews
20 helpful votes
Follow Jim M.
Unfollow Jim M.
Send Message
Share Review
Report Review

Touch of nothing update:
July 27, 2019
Updated review

Since I posted the first review they are running television ads to scam thousands of other people. Federal Trade commission should go after them!

Date of experience: July 27, 2019

Touch of Nothing!
February 23, 2018
Previous review

Customer service sucks, Non existent... Stay away from them! No contact number and 5 weeks delivery time, really bad, bad, bad...

Date of experience: February 23, 2018
Missouri
5 reviews
19 helpful votes
Follow D H.
Unfollow D H.
Send Message
Share Review
Report Review

Slowest shipping EVER
January 10, 2019

I ordered about 2 weeks before Christmas and am still waiting for the completed order (today is Jan 10)!

Date of experience: January 10, 2019
Arkansas
1 review
5 helpful votes
Follow Johnny L.
Unfollow Johnny L.
Send Message
Share Review
Report Review

Im surprised that this company has money for advertising. Theres no way they are profitable.
The 2 items I bought were junk.

Date of experience: May 1, 2020
Florida
1 review
1 helpful vote
Follow James R.
Unfollow James R.
Send Message
Share Review
Report Review

Everyone who works here is a fraud in some way. Don't trust this company. They do not pay for their vendors.

Date of experience: November 1, 2022
New Mexico
1 review
1 helpful vote
Follow Lenny F.
Unfollow Lenny F.
Send Message
Share Review
Report Review

Quality crap
December 28, 2022

Use to think touch of modern was good quality until I got a gun torch that never lights...not even worth sending back...very disappointed

Date of experience: December 28, 2022
Illinois
1 review
2 helpful votes
Follow Jade A.
Unfollow Jade A.
Send Message
Share Review
Report Review

If you are not happy with your purchase that's too bad according to them. Foot massager hurts feet.!

Date of experience: January 30, 2023
Delaware
4 reviews
2 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Send Message
Share Review
Report Review

I've been purchasing select items from TOMO since 2014 consistently. I've always liked the unique items and in many cases the good prices. But the customer service at TOMO isn't what it used to be. This past year, they failed to deliver items on time multiple times, especially around the holidays. I even had an ordered cancelled weeks later stating the supplier couldn't fulfill. An item that was two months late and hadn't shipped and was for Christmas specifically (decorations) didn't arrive in time for the holiday. I called them and requested a cancellation and refund. They refused stating all sales are final. I pointed out their ad said this was for Christmas and it wasn't going to make it in time and that they stated it would ship with 2 weeks of order which had been more than a month earlier. Again stated they failed to deliver on time and should refund my money. They refused. Three other items ordered weeks before Christmas stating they would ship within 2 weeks still haven't shipped and Valentines day is 11 days away. Anytime you reach out to them for an update they use a templated response. Last time i emailed about the above mentioned items, they never responded to me but had the nerve to send me a survey asking how they did. They got a zero as I pointed out they never even attempted to help me. I will no longer be buying from TOMO once my last items arrive. They are losing an 8 year customer who has spent tens of thousands with them simply because their staff is lazy and doesn't want to provide good customer service. In the early days when they made a mistake or couldn't deliver they issued a credit of $10 or $20 to make up for it. Now they just ignore you. Here's a tip. See an item you like? Google it and find it elsewhere often for the same price or cheaper. Ive done it several times.

Date of experience: February 3, 2022
California
1 review
4 helpful votes
Follow Rohin b.
Unfollow Rohin b.
Send Message
Share Review
Report Review

Don't buy anything
October 27, 2019

I bought a Rolex waited three months after I got it was a fake call my Amex got my money back never buy anything from this app

Date of experience: October 27, 2019
Massachusetts
1 review
2 helpful votes
Follow Ronald C.
Unfollow Ronald C.
Send Message
Share Review
Report Review

Photo shop watch
April 25, 2021

I purchased a watch one color and received one another and on top of that the sale was final so I was unable to return what a " RIP OFF "!

Date of experience: April 25, 2021
Arkansas
2 reviews
5 helpful votes
Follow Colleen H.
Unfollow Colleen H.
Send Message
Share Review
Report Review

Well never order again. Sucks you suck, you suck, you suck, you suck. You suck, you suck, you suck

Date of experience: December 22, 2019
New York
2 reviews
5 helpful votes
Follow Tre D.
Unfollow Tre D.
Send Message
Share Review
Report Review

Great product
January 5, 2015

Great product. Shipping was timely. Original products.

Date of experience: January 5, 2015

Overview

Touch of Modern has a rating of 1.1 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Touch of Modern most frequently mention customer service, credit card and final sale. Touch of Modern ranks 843rd among Home Decor sites.

service
121
value
118
shipping
121
returns
96
quality
103
This company responds to reviews on average within 0 days