MercadoLibre.com.mx has a consumer rating of 1.68 stars from 31 reviews indicating that most consumers are generally dissatisfied with their purchases. MercadoLibre.com.mx also ranks 285th among Home Decor sites.
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Don't buy any electronics or anything over 100 dollars on. This website is inconsistent with everything. I bought a samsung tablet for my girlfriend mother for her birthday. The first seller never answered once he got the money. Good thing I had mercado pay protection and I got the money back. Mercado Libre never did anything to this seller and he still selling on their website. Did the same happened with another seller. Seller took 6 days to give me my money back. Make things worse Mercado Libre traps their money the seller gives you back on their website to either buy more products that they sell on their website or transfer to a mexican bank. The problem is that, I am American and used American bank card to buy the tablet and their is no option to transfer your money back to your account to which you paid. I bought some other stuff prior to this but nothing expensive and they arrived just to be fair on time. Also they in no customer service line available to call someone if you have a problem. My recommendation is DON'T TRUST this website and don't buy anything unless you have MERCADO PROTECTION.See positive reviews
I ordered some items on June 5,2020 and cancelled the next day because I feared they did not deliver to my zone in Mexico. I have never received a refund even though they said I would within 15 days. Their website is difficult to use and my questions are never answered. I am going to have to go to my bank and see if they can cancel the charge from this fraudulent organization.See critical reviews
Tip for consumers: Service depends on person.
If you sell, you need to be patient and polite.
Shippings are okay if you use MercadoEnvios with DHL or FedEx.
I have shipped my sold items, it was fast and easy, my three customers were happy with what they bought.
I'm not a salesman but the three stuff I sold gave me a good experience to share about.
USE DEBIT CARD, payment is ultra faster, refunds are ULTRA faster.
I have been refunded just once, the item was not shipped on time, very satisfied with it.
La comunidad de compra y venta online m? S grande de Am̩rica Latina.
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