Mercado Libre MXReviews 44

I tried to make a purchase of over 300 pesos on two different items that were listed as FULL with free delivery. With both items there was a delivery charge.
I contacted Mercado Libre chat and explained this to them and they said well it depends on location. Weight and size of product.
Bottom line FULL is not free shipping. It is a lie.
Traté de hacer una compra de más de 300 pesos en dos artículos diferentes que se enumeraron como FULL con entrega gratuita. Con ambos artículos hubo un cargo de entrega.
Me puse en contacto con el chat de Mercado Libre y les expliqué esto y me dijeron que depende de la ubicación. Peso y tamaño del producto.
En pocas palabras FULL no es envío gratuito. Es una mentira.

Hice varias compras en la aplicación cuando estaba viviendo en México. Me hicieron dos reembolsos uno por un producto fallado y la otra por un producto inexistente. Me tuvieron a vuelta por seis meses y jamás pude usar u obtener ese dinero porque ellos no pueden darte ni un peso del dinero q tu mismo pagaste si no tienes CURP o una cuenta bancaria en México. Perdí dinero por su incapacidad. Los extranjeros piensen antes de usarla porque si no les llega el producto díganle adios a su dinero.

It is nothing but a headache. From the order to the delivery, if you are lucky to get it after weeks and weeks of waiting it is nothing but a headache. They ship with the worst companies, Fedex and Estafeta. I would be surprise to see if those guys knows how to tie their shoelaces let alone to deliver a package on time. Garbge, discusting, nothing but a pain in the rear end. Stay away

I purchased a $70,000 (peso) item. It was never received. Mercado Libre said it was delivered April 7,2023 after I provided the carrier with a password. I never received a password from Mercado Libre. The seller opened a claim *******771) that Mercado Libre declined because their record indicated it was delivered. No proof of delivery was provided to me. I unsuccessfully tried to message and call Mercado Libre. Thankfully, so far my credit card has not been charged.

@ML_Ayuda ESTO ES LO QUE PASA CUANDO NECESITAS AYUDA URGENTE PARA CAMBIAR LA DIRECCION DE ENVIO EN ML. NO TE AYUDAN PARA NADA! Y NISIQUIERA TIENES LA OPCION DE CAMBIAR TU NUMERO! NI TAMPOCO PUEDEN LLAMARTE! YO CONTACTE AL CHAT TODO CHAFA Y LOS MEDIOCRES SOLO LO CERRARON DESPUES DE DECIRME QUE SEGUN ME IBAN A ENVIAR UN FORMULARIO PARA CADA PRODUCTO Y ASI PODER CAMBIAR LA DIRECCION DE ENVIO YA QUE LOS INDIOS NUNCA LLEGARON EL SABADO COMO HABIAN DICHO, Y AL FINAL LO REPROGRAMARON PARA ENTREGAR ENTRE HOY LUNES Y MANANA! SOLAMENTE LLEGARON 2 DE LOS 5 PRODUCTOS QUE HABIA PEDIDO
QUE VERGUENZA DE GENTE
ANEXO LO QUE LES ENVIE POR SU OPCION "ENVIAR MENSAJE" Y ANEXO LO QUE RECIBI, DICIENDO QUE TARDAN 24 HORAS PARA RESPONDER.
Y TAMBIEN ANEXO AL FINAL EL MENSAJE QUE SALE CUANDO DAS CLICK EN LA OPCION "QUIERO QUE ME LLAMEN PORTELEFONO" Y TE HACEN ESPERAR MAS DE 1 MINUTO PARA FINALMENTE DECIR "LA COMUNICACION FALLO". MAGICAMENTE TAMBIEN, SI TE TARDAS SOLO 1 MINUTO EN SELECCIONAR UNA OPCION SIMPLEMENTE TE SACAN DE AHI CON UN MENSAJE DICIENDO "EL ASISTENTE VIRTUAL FINALIZO"Y DEBES VOLVER A INGRESAR!
POBRES MEDIOCRES
TAMBIEN ANEXO INFO ACERCA DE LOS VENDEDORES YA QUE NO SE PUSIERON LISTOS PARA LLEVARME MIS PRODUCTOS A TIEMPO
PERO BUENO, SON MEXITCANOS, ESO LO EXPLICA TODO

I have been trying to set up an account for a day. Bizarre. I am Canadian, thought I could use my Permanente Visa.- No go. Site will not allow you to remove the front page and start over.(Stupid) Had to put in a NEW email address, then use my Passport. That worked-then they want a picture of me from the computer screen. 10 times, "to much light and other reasons for a "Try Again" message. Each one taking 10 to 15 seconds- no idea of what is happening. (I have taken 100,000 photos +, never anything like this). This is absolutely insane. It Never worked, so thought I would check "reviews". Now I will forget ML,- I had intented to buy a 5TB, External HHD Drive.
Too bad it is such a screwed up site. It needs help-bigtime.(PS- Did not seem to be anyway to contact ML to ask questions)

This website is a SCAM AND FRAUD. They give me another product that I did not order and they did not allow me to return back my money nor the product.

BE AWARE!

They kept my money after a canceled order.
They were able to pull my money from my account but after the cancellation they cannot return the money into my account because it's not NATIONAL yet they were able to Pull my money out?
Now I have to ask someone in Mexico who trust if I can transfer that money to their account before it gets lost. How can that make sense?
This is a $#*! of a website. Hope it gets canceled one day!

I wanted to buy a pick up truck. I saw all the guarantees. They were all false. In the end I lost my money that I used to secure the truck. At least I didn't lose the cost of the truck. Which certainly wasn't from their help. Then when I went to buy some other products, which I had bought before, I was required to run though so many hoops I finally just canceled the order. Not to mention the run around I got on the phone. At least 2 hours of ridiculousness.

1st time I've use medicago leave ray and it was the worst experience ever apparently package was on his way to live waited another extra day still on its way and still hasn't arrived I would never use it again worst service ever. If you are not in hurry for your package use melchardo Libre. They are not reliable never on time

Buena idea? I am not sure. Mercado Libre es pesimo en todos los aspectos. Super desorganizados en cuanto al servicio al cliente. No protejen el dinero del clientew. Cierran casos, cuando el cliente no esta satisfecho. EBay aun tiene una reputacion buena. Mercado Libre es una horrible experiencia, y al final una perdida de tiempo. La espera, los problemas, el hecho que no hay contacto directo y al final no solucionan nada, dejando al cliente sin dinero y sin producto no es aceptable. Por cierto que la pagina de serviso al cliente lleva a mas productos y promociones. HORRIBLE experiencia.