Romeo S.

It is nothing but a headache. From the order to the delivery, if you are lucky to get it after weeks and weeks of waiting it is nothing but a headache. They ship with the worst companies, Fedex and Estafeta. I would be surprise to see if those guys knows how to tie their shoelaces let alone to deliver a package on time. Garbge, discusting, nothing but a pain in the rear end. Stay away

We bought tickets to travel to Mexico, thru Expedia. On their page there is a option to cancell the ttickets but you have to buy insurance. We did. It is call Global Cancelation plan. Cost us another 112$ on top of everything. It's all nice and roses until you actually need to cancel. You think you are insured and things will go smooth. Well not that easy. First of all, make sure you already eat, went to the bathroom and take a day of so you will be able to catch them on the phone if you are lucky. If you are out of Canada and US, so help you God to find a phone nr that actually works. The customer "support" don't know nothing, the supervisor, boss, comander in chief is always "UNAVAILBLE", instead of fixing the problem they gave you the run arround, and now I have to deal with the insurance company when I bought the insurance at the same time with the tickets on Expedia website. The customer rep gave me a phone nr, and I called while on speaker from another phone and it says number incorect. So here it is for you. If you want to be treated like this, go for it. For me, last time I ever buy or do business with Expedia, and I suggest you do the same.
P.S. Their virtual assistent it's an insult to any person with a 5 plus IQ

Shade business, crappy advertise, lies stay away. I ordered 2 headlamps, came incomplete, they will never add the batteries and charger but at the same time they will sell a complete one for less, or at least that's what they say. Terrible customer service. Pretends that don't understand. Shame on you. I will never buy again.