Touch of Modern
Questions & Answers

How easy is it to get a hold of customer service at Touch of Modern?

Asked by Sharon I. on 12/3/2018

10 Answers
Rick M.6/8/2023

Impossible...You will never get hold of their customer service
Bj B.1/6/2023

Impossible to get hold of anyone. Truly awful service
Candy R.12/26/2022

You can email them but all you get is the runaround
Jimmy R.2/25/2022

I have had similar experiences with TOM 4 days to answer questions on the product pages and no reply when contacting them directly via e-mail
James F.12/30/2021

They responded to all my emails and said nothing all of the time. Buyer beware if the product is non returnable and all sales final their is nothing you can do. They don't care
Stewart H.5/2/2021

You can email them, but I wouldn't expect much from them apart from a run around.
danny p.8/5/2020

It is right at impossible, they hide behind e mail
Absolutely N.12/21/2019

Impossible because there's no number to call and they don't answer the online email form
Cindy B.12/18/2019

You can't get a hold of customer service. Email only! I have emailed 3-4 times about my order they don't respond.
ZDZISLAW M.12/3/2018

Practically impossible. I tried non-stop for 4 days!

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