Ouch of Modern's business model is a full on SCAM and here is how it works:
Touch of Modern's Website is very slick, flashy and user friendly. The Website advertises high-end products at seemingly reasonable prices. However, upon placing your order, the site immediately draws the payment from your credit card and gives the customer a vaguely extended delivery time-frame with the excuse that Touch of Modern depends on the vendors availability of stock, and ability and willingness to ship the items in a timely manner. So, in essence, Touch of Modern is taking-in potentially millions of dollars from innocent customers without actually having any merchandise to sell. Because they forewarn customers that delivery can take weeks, they are able to put off shipping for months on end until the customer either gets tired of waiting or forgets about the purchase. Even allowing for the rare instances where Touch of Modern finally ships the merchandise months later to the few customers who persisted, Touch of Modern still makes out like a bandit because they are holding potentially millions of dollars of customers' funds for months at a time without paying interest or giving those customers anything in return for their money. Even in the best case scenario, where a customer is persistently on their case, delivery times average three to five months, which means that Touch of Modern is making millions of dollars just holding their customers' money for an extended period of time without shipping any merchandise or providing a service. Taking into account the thousands of people who will not pursue a refund because Touch of Modern DOESN'T ACCEPT CANCELLATIONS, the SCAM itself is potentially more profitable than any actual sales. In fact, there's ample evidence that Touch of Modern doesn't even pay their vendors as reflected by a Website dedicated to publicize the stories of multiple vendors stiffed by Touch of Modern unlawful business practices. https://tomovendorscam.com (See screen shot of text message I received from a vendor more than two months after I paid Touch of Modern for the order I placed). I ended up having to dispute multiple charges with my credit card company. I have received some refunds, but I'm still working on a couple more because I WILL NOT ALLOW TOUCH OF MODERN TO RIP ME OFF! Touch of Modern already made enough profit just holding my money hostage for nearly six months.
DO NOT BUY ANYTHING FROM Touch of Modern and save yourself the aggravation and the high likelihood that you're going to lose your money.
Touch of Modern's money making SCAM is potentially unlawful because they withhold customers' funds for months at a time without shipping the merchandise, and they enforce a NO CANCELLATION policy.
Touch of Modern shipping time-frames are vague. NOTHING WAS SHIPPED IN OVER TWO MONTHS