Everything I ordered was miniature, or came with missing components.
It is more like a scam, items of bad quality
Never again
Everything is there to choose from. When you get the items it's like Christmas.!
It has been very good I would recommend this site to anyone
Hi Karen,
Thank you for your review. My apologies for the delayed reply. We appreciate your support, and recommendation. Have a wonderful time shopping.
Respectfully,
Angelique
Good stuff, great deals, fast past! Totally enjoy!
All is well. Delivery fast and dependable. Quick to fix dissatisfaction.
Returning an item procedure unfair with some vendors.
I have always been very happy with Top Hatters prices quality and delivery quickly
Take so long to receive items get credits instead of receiving your money back
If I've had a issue it's been resolved straight away
The title says it all. I am enjoying bidding on items and sometimes winning.
I bought items but nothing came with directions or they were missing parts.
Awesome other than a few normal issues I love this place
The products were a hit or miss. Still quite enjoyable.
Every thing is handled quite easily, products are ok
Hi Donna,
Thank you for your review. We appreciate your support.
Respectfully,
Angelique
The best place to buy some really cool stuff I love this site
Answer: There is also the FEDERAL TRADE COMMISSION that can help with these types of problems
Answer: You have to read the descriptions. It will tell you if it's real or plated.
Answer: Do not deal with this company,,, all jewelery is crap n cheap
Answer: Tophatter will screw you over. Shop Amazon or overstock.
Answer: Good luck! Tophatter rippes off the sellers so they are not going to be very likely to return your money.
Answer: Justin you are absolutely correct. I find out the hard way. I had my own auction with nice AUTHENTIC designer items and cosmetics (Becca, Cargo, Smahbox, Too Faced, etc). I lost big time. $40 Cargo palette sold for $10; it cost me $15. Items that I started higher to cover my cost never sold. I still had to pay fees for the item being listed. A $200 Calvin Klein purse sold for $20; it cost me $80 wholesale. Run!
Answer: If you end up buying a few items from the same seller they can do a combined shipment but you rarely get the same buyer items since they only let the sellers sell 10 items a day. It is different for the sellers that have their own auctions.
Answer: You will notice the same names no matter the day, time etc. Bidding against you very often. Is it a coincidence? Personally I don't believe in coincidences.
Answer: Depends on what you are selling. Yes, a lot of items go unsold in the jewelry and accessories categories... as well as others. Coach and Michael Kors and other designer brands, not much goes unsold, because here's the catch - - you pay fees on the starting bid. TH wants everything to start at $1. So you get punished if you start higher as to not get screwed by a low purchase price. Say you buy a designer bag for $120. If you start that bag at $100, you're already paying over $10 in fees. **IF** you can manage to sell it for a profit, there are still the commission and bank fees. If you start it at $1, you're barely paying any listing fees but it might only sell for $80 (or less!). So, less fees, but you lost your ass on the item. It's messed up. Most sellers have put in their time to see if they can make a profit or to see if TH will change, but they all seem to end up leaving. I'm convinced the only ones who stay to sell there are the counterfeit or crappy quality sellers who are buying items for next to nothing, because that seems to be the only way to make a profit there these days. I would go the ebay route if you're looking to sell.
Answer: Yes! Sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
Tophatter has a rating of 3.9 stars from 7,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tophatter most frequently mention customer service, good quality and great prices. Tophatter ranks 181st among Auction sites.
Hi llewellyn,
Thank you for the review! We appreciate your support.
Respectfully,
Angelique