Very happy with my purchase it came a lot faster than expected
Tophatter is a fun competitive site. Easy to navigate and deliveries are always reasonably good.
Just as described. Would order again. Love it. Great gift ideas.
Hi Diana,
Thank you for your review.
It's fantastic to hear your experiences on Tophatter are positive. We appreciate your support.
Respectfully,
Angelique
I am completely satisfied with my purchases from Tophatter. Love the items and used some for gifts.
I was very happy with the refund process... no problems.
It was great! Bigger than I expected! And came super fast!
Awesome app Kant get enough of it. It's fun I won pretty Koo items very satisfied overall
Hi Luis,
This review made our day! It's terrific to hear you shopping on Tophatter is fun! We look forward to seeing you soon.
Respectfully,
Angelique
Nothing bad to say so far. Most of my items have been delivered. Still waiting on a few more
I ordered several Christmas gifts and was very happy with my items.
Hi Barbara,
Thank you for your review.
I’m so happy to hear you're able to find products you love for those most important to you, friends and family members. We look forward to continuing to provide a variety of quality products at bargain pricing.
Respectfully,
Angelique
I ended up getting some stuff crazy cheap compared to big retail stores
Hi Paul,
Thank you for your review.
I'm pleased to hear that you were able to find items at bargain prices while shopping on Tophatter. We appreciate your support!
Respectfully,
Angelique
Very satisfied with many items I've ordered but for the price and how fast they were delivered
Nice products but too often you can't track package. Have 2 now that are days late.
Surprisingly better than I expected and experienced for online purchasing. A great site.
I check this site daily to see what's new. Live it.
Overall i have enjoyed shopping but you must read the product description carefully.
Hi Kathi,
Thank you for your review.
I am pleased to hear that you've been happy with your overall experience.
If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Kind Regards,
Angelique
Answer: There is also the FEDERAL TRADE COMMISSION that can help with these types of problems
Answer: You have to read the descriptions. It will tell you if it's real or plated.
Answer: Do not deal with this company,,, all jewelery is crap n cheap
Answer: Tophatter will screw you over. Shop Amazon or overstock.
Answer: Good luck! Tophatter rippes off the sellers so they are not going to be very likely to return your money.
Answer: Justin you are absolutely correct. I find out the hard way. I had my own auction with nice AUTHENTIC designer items and cosmetics (Becca, Cargo, Smahbox, Too Faced, etc). I lost big time. $40 Cargo palette sold for $10; it cost me $15. Items that I started higher to cover my cost never sold. I still had to pay fees for the item being listed. A $200 Calvin Klein purse sold for $20; it cost me $80 wholesale. Run!
Answer: If you end up buying a few items from the same seller they can do a combined shipment but you rarely get the same buyer items since they only let the sellers sell 10 items a day. It is different for the sellers that have their own auctions.
Answer: You will notice the same names no matter the day, time etc. Bidding against you very often. Is it a coincidence? Personally I don't believe in coincidences.
Answer: Depends on what you are selling. Yes, a lot of items go unsold in the jewelry and accessories categories... as well as others. Coach and Michael Kors and other designer brands, not much goes unsold, because here's the catch - - you pay fees on the starting bid. TH wants everything to start at $1. So you get punished if you start higher as to not get screwed by a low purchase price. Say you buy a designer bag for $120. If you start that bag at $100, you're already paying over $10 in fees. **IF** you can manage to sell it for a profit, there are still the commission and bank fees. If you start it at $1, you're barely paying any listing fees but it might only sell for $80 (or less!). So, less fees, but you lost your ass on the item. It's messed up. Most sellers have put in their time to see if they can make a profit or to see if TH will change, but they all seem to end up leaving. I'm convinced the only ones who stay to sell there are the counterfeit or crappy quality sellers who are buying items for next to nothing, because that seems to be the only way to make a profit there these days. I would go the ebay route if you're looking to sell.
Answer: Yes! Sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
Tophatter has a rating of 3.9 stars from 7,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tophatter most frequently mention customer service, good quality and great prices. Tophatter ranks 181st among Auction sites.
Hi Samuel,
Thank you for reaching out.
It is always our goal to ensure a positive experience. It's wonderful to know we accomplished that with you. Have a wonderful time shopping!
Respectfully,
Angelique