It's addictive because the deals and bidding is so much fun.
Very dissatisfied in this site will not ever use it again!@!
Shipping is high. Also it took like 15/20 days to receive what I purchased
It has been fun. The bidding is an even way for everyone to win. I enjoy your site.
Got sellers who dont stay current on shipping. Need to show accurate description of merchandise...
Hi Brandi,
Thank you for sharing your experience.
We rely on the sellers to provide accurate information about every item; however, if you discover a listing has been misrepresented in any way, we offer excellent Buyer Protection https://tinyurl.com/yc6sdknh
Additionally, you can report an item. To report an item click on the image, then click on the report this item link in the lower right. Our product review team will review the listing and take action. I hope this helps.
Warm Regards,
Angelique
Tophatter usually get my orders and bids right. I guess its pretty cool.
Winning a bid you checked out and feeling great about the price.
The Ring app purchase was really nice and it got delivered before its time
Hi Dorothea, You actually *don't* have to download the app in order to bid! Tophatter has an iOS and android app but we also have a website you can go to at tophatter.com to bid and buy! Please reach out to our dedicated customer support if you have any questions about how to start using the website! Thanks for being one of the best parts of Tophatter and Happy Bidding!
Very happy, everything so far has arrived as indicated
Ive had great experiences from purchases to returns
Ships out quickly. New items continually. Fun and exciting.
So far, our experience w/ sellers has been positive.
Initially great experience. But lately free spins equal crappy points and few new items
Site is fun to use and merchandise arrives within a week usually!
Dont like being kicked out when I accidently bid on something by mistakes.
Answer: There is also the FEDERAL TRADE COMMISSION that can help with these types of problems
Answer: You have to read the descriptions. It will tell you if it's real or plated.
Answer: Do not deal with this company,,, all jewelery is crap n cheap
Answer: Tophatter will screw you over. Shop Amazon or overstock.
Answer: Good luck! Tophatter rippes off the sellers so they are not going to be very likely to return your money.
Answer: Justin you are absolutely correct. I find out the hard way. I had my own auction with nice AUTHENTIC designer items and cosmetics (Becca, Cargo, Smahbox, Too Faced, etc). I lost big time. $40 Cargo palette sold for $10; it cost me $15. Items that I started higher to cover my cost never sold. I still had to pay fees for the item being listed. A $200 Calvin Klein purse sold for $20; it cost me $80 wholesale. Run!
Answer: If you end up buying a few items from the same seller they can do a combined shipment but you rarely get the same buyer items since they only let the sellers sell 10 items a day. It is different for the sellers that have their own auctions.
Answer: You will notice the same names no matter the day, time etc. Bidding against you very often. Is it a coincidence? Personally I don't believe in coincidences.
Answer: Depends on what you are selling. Yes, a lot of items go unsold in the jewelry and accessories categories... as well as others. Coach and Michael Kors and other designer brands, not much goes unsold, because here's the catch - - you pay fees on the starting bid. TH wants everything to start at $1. So you get punished if you start higher as to not get screwed by a low purchase price. Say you buy a designer bag for $120. If you start that bag at $100, you're already paying over $10 in fees. **IF** you can manage to sell it for a profit, there are still the commission and bank fees. If you start it at $1, you're barely paying any listing fees but it might only sell for $80 (or less!). So, less fees, but you lost your ass on the item. It's messed up. Most sellers have put in their time to see if they can make a profit or to see if TH will change, but they all seem to end up leaving. I'm convinced the only ones who stay to sell there are the counterfeit or crappy quality sellers who are buying items for next to nothing, because that seems to be the only way to make a profit there these days. I would go the ebay route if you're looking to sell.
Answer: Yes! Sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
Tophatter has a rating of 3.9 stars from 7,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tophatter most frequently mention customer service, good quality and great prices. Tophatter ranks 181st among Auction sites.
Hi Jennifer,
Thank you for your review! I'm glad you have fun shopping on Tophatter. Your support is appreciated.
Respectfully,
Angelique