Easy to order with fast delivery. Product is what I was expecting
Great products and good prices. You have to check the site several times daily.
I've had many great experiences with Tophatter The deliveries are always on time if not earlier
Really easy and convenient. Beautiful items for a lot less money.
Love the bidding process great items always in auction I've been very pleased with all my purchases
I bought several items and overall you get an A++++
95% of the products are top quality. But u always have a few that don't measure up
Very happy with this site. I have bought a lot for Christmas and everything has been beautiful.
Great experience get products faster than expected time frame.
Great value, found just what I was looking for, easy to bid and win
Hi James,
Thank you for your review. My apologies for the delay. I'm pleased that you find what you are looking for on Tophatter. We appreciate your support.
Respectfully,
Angelique
Bidding is easy. Reasonably fast shipping from China. Products are as described.
Hi David,
Thank you for giving us a perfect rating.
We greatly appreciate your continued support! Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more please go to the following link: https://tinyurl.com/yxagllj26
Respectfully,
Angelique
My experience was not understanding the games you can download and other items
Things arrive usually ahead of schedule. Never an issue with a return and refund. Love this site!
Hi Cheryl,
I truly appreciate you taking the time out to leave a review. Thank you for taking time out of your personal time to do so.
I’m pleased to hear your overall experience has been a great one.
We look forward to continuing to provide a variety of quality products at bargain pricing.
Have a wonderful time shopping on Tophatter and be sure to check out the deals page here https://tophatter.com/catalogs/deals
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
We truly are delighted to have you as a valued member of the community.
Happy Bidding,
Angelique
Takes way to long for shipping, low grade quality products.
Hi Sandy,
Thank you for your review and for shopping on Tophatter.
On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. However, most items arrive much earlier.
I understand wanting what you paid for to arrive as soon as possible. Your voice is paramount and we are working to improve on shipping times.
After you've purchased, you can click on any item from your My Orders page then click Where's My Item? To find the current status and timeline.
Please know you are covered by Buyer Protection https://tinyurl.com/yy6m335d against non-delivery if tracking does not update to show delivered to the address you provided at the time of payment.
Also, If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Respectfully,
Angelique
Overview
Tophatter has a rating of 3.9 stars from 7,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tophatter most frequently mention customer service, good quality and great prices. Tophatter ranks 181st among Auction sites.
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- San Francisco, CA, United States
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Business History
Goodwater Capital, CRV, August Capital, and others have invested $35 million in the business to date. The company is actively hiring at its offices in San Francisco and Shanghai.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Casey,
Thank you for sharing your experience.
I'm happy you are pleased with the products and service! Have a great time shopping! We appreciate your support.
Respectfully,
Angelique