TidebuyReviews 1,627

I ordered a chair and waited over a month, tracking the package which was supposedly coming from China. The tracking information said the package had been delivered, however, I never received the package (and was home at the time it said it was delivered). I have repeatedly requested a refund and have not yet received one after months of waiting (I was told a refund would be issued.)

Like I'm actually flabbergasted because I'm usually the type of person to never fall for stuff like this. But low behold i'm out 80 dollars. I order this in March, said delivered on April. Never got it so I contacted customer service. So they were very enthusiastic and said they would issue a refund for me. I waited and waited, and I contacted them for now going on 4 months and they slowly stopped responding. I'm still emailing in hopes they will refund me for my order that never came. I'm honestly so confused. Like if you guys are a scam company, then why even respond? Why not just ignore the customer support emails? I'm honestly more confused than angry, because they seemed genuinely like they were working on my issue and responded back and forth for months. And said they would "hurry and rush for a refund" or something. So yea. I don't know what the point of telling me that was for but yeah... stay away from this company! It's 100% totally a scam, and still can't believe this happened to me.

I ordered a 212cc predator engine for my minibike from these Chinese mother$#*!ers they gave you all these promises and never deliver on what I ordered. Typical behavior from a company based in BEIIJING...

They are scamming people do not order anything from these people if you track you items my product is still in china a that was 3 weeks ago smh!

I ordered a coffee bean grinder, They gave me a tracking number of AS*******CN. They claim product was delivered March 31,2023. It was not delivered, and I have Ring cameras to prove it wasn't received. Sent multiple emails to some person using the name "Ni Hao" at email address: NI HAO' <*******@outlook.com>. Mr. Or Ms. Hello claimed they would refund my purchase and despite multiple email correspondence it still hasn't been refunded. This website is a scam!

I bought an item, after weeks and weeks the tracking showed it was delivered at 4am. Never was. Promised a refund and it never happened. This company steals your hard earned money! Don't deal with them!

Purchased some pots and pans. With promises that never came. I contacted the company which told me that I should receive in a week, then another week, over and over the same promise. The promise of a refund. To no avail. What a scam!

I ordered a cot from them and never received it. But you can believe it didn't take but a minute to take the money off my card

I ordered a kebonnixs incubator from them. It shipped! I followed the tracking. It was delivered. I just don't know where it was delivered. I contacted them via email. Really nice gentleman said he would send a refund. That was a month ago. Now they are ignoring my emails. I'm sure I'm in the spam folder.

Never received items purchased. Tracking says it was delivered but never showed where the shipment came from or cities it went through or ended up. Definitely not where it was supposed to. Was told it must of been lost and they would refund. Of course that didn't happen. Had to dispute the transaction through my bank.SCAM COMPANY!

Tidebuy is located in Great Britain and they are not running this business above board. I ordered a mobility scooter and tracked it for a solid month. Then it hit the USA and China's tracking number is no good here. My local USPS said it would weigh too much so if it came to them, it would be sent back. UPS And FEDEX were equally useless. THERE IS NO WAY TO RECEIVE ANYTHING PURCHASED FROM TIDEBUY.

If they're in Great Britain, why was my purchase coming from China? Is Great Britain just a cover or a fake address to use for a front?

WHILE THAT IS THE CASE, WHAT ARE THEY DOING WITH THE MONEY CHARGED TO USA ACCOUNTS?

I finally found a working email to contact and they said it was lost. Trust me, nothing was lost. They say that they will refund me and they better make good on that!

I bought a pair of subwoofers took a month and a half to not even get here I was given a website and a tracking number that wasn't even real when something did finally arrive. I had to pay the postage $5.10 to the mailman and it was a pair of sunglasses. I'm still trying to remind them daily that I need a refund they keep telling me that they get so many emails that they need a reminder to refund me which I think is bull crap it's a scam company do not order anything from them. 289.00 of my hard earned money just gone for no reason.

Paid for the pressure washer and three months later I was told it was delivered so no refund. The seller assured me time after time the washer was coming even after the date kit was supposed to have been delivered. You will never get a pressure washer nor any money back. S Miller

So the China mans game is to lure you in with ultra low prices that seem reasonable maybe a used item or refurbished. When you realize you have been scammed they drag their feet on refunding the money... hopefully your credit card company will fight for you? The profit for Mr. China man is to hold your money as long as they can an invest it, hoping to make a profit off the interest earned. The more people they can scam and the longer they can hold your money the more interest they can earn. Americans are not stupid people were just too trusting!

Do not buy anything from the website Tidebuy. It is 100% a scam. I was trying to order a compact treadmill and it told me my order cannot be processed at this time. However, my credit card company contacted me letting me know that someone was using my credit card in Great Britain for gas in the same amount of 79.99 do not buy anything from these scam artist unless you want to get scammed!

It's a scam. Don't buy anything on this website. Ordered some stuff and never received them. Stay away from it.

I am starting to think this is a scam. Emails not returned and the phone number is not in service. I'm out $100.

-Nicolle

I purchased a "leather" motorcycle jacket from Tidebuy. It is a piece of garbage that I wouldn't even wear to a Halloween party. The "worn" sections of the jacket are literally painted with orange paint. I'm not even sure why this company would waste their time doing this. I think I would prefer that they send me a piece of garbage jacket without the orange paint.