54 reviews for Tidebuy are not recommended

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Eleni K.

Massachusetts

1 review

0 helpful votes

Company is NOT honorable! Never got my refund!

May 16, 2023

If I could give this company a ZERO for stars I would! They lost my package and I never got my refund. I CAN NOT get in touch with anyone for help. I want my refund!

This is not a company I will ever do business again with. They SUCK and I will make sure I keep posting on the internet about them. DO NOT BUY ANYTHING FROM THEM! SCAM...
You can see below my communications with the company.

回复: Order #8544
1 message
NI HAO <*******@outlook.com> Mon, May 1,2023 at 7:53 PM
To:
Sometimes there is a system delay,or because the number of emails is too large, the staff did not give you a refund in time, you just need to remind me.Thanks.

发件人:
发送时间: 2023年5月2日 0:54
收件人: NI HAO <*******@outlook.com>
主题: Re: Order #8544

Where is my refund! Why hasn't it been returned to me yet. I want my money back immediately. Please advise.

On Tue, Apr 18,2023 at 11:32 PM NI HAO <*******@outlook.com> wrote:
OK.Please don't worry, the refund application has been submitted for you, it is expected to take about 3-5 days, please contact me 5 days later to reconfirm.Thank you.
发件人:
发送时间: 2023年4月19日 10:20
收件人: NI HAO <*******@outlook.com>
主题: Re: Order #8544

Yes please issue a refund immediately!
Please send me a confirmation of the refund.

On Tue, Apr 18,2023 at 10:18 PM NI HAO <*******@outlook.com> wrote:
This parcel may be lost. Can I apply for a refund for you?

发件人:
发送时间: 2023年4月18日 19:24
收件人: NI HAO <*******@outlook.com>
主题: Re: Order #8544

I am requesting a USA r tracking number for my order. When I look up tracking number AS*******CN it only tells me it is in transit within USA. Please send me more details!

Where is my package what city/state and when is it arriving to me! Otherwise I will decline the charge and cancel this order. This order was placed before March 25th.
Thank you for your assistance I. This matter.

On Sat, Mar 25,2023 at 12:30 PM NI HAO <*******@outlook.com> wrote:
Hello, 8544 has been shipped,your product is on the way.This is the tracking number:AS*******CN

Global Post https://www.17track.net/en

Expected delivery in 5-10 days.
发件人:
发送时间: 2023年3月25日 20:51
收件人: *******@outlook.com <*******@outlook.com>
主题: Order #8544

Please give me an update on my order. How long will it take to receive it?

Thank you