Tidebuy at some point saved me a lot of time which I did not expect by reading reviews about it. To be on the safe side I placed an order like 3 months earlier before the main event and let's just say they delivered right on time just the way they had promised. Furthermore, if you want them to make any adjustments to the dress on display, they can do that so that it fits perfectly.
I ordered my prom dress from here. In champagne... and it was very pink not champagne at all! I got no email back when I emailed them to complain, and see if I could possibly return it. Customer service = terrible. I will not buy another dress here ever and I'm super disappointed in mine, so now I will need to find a different dress. I hope I can sell the one I got, and put that towards the new dress, but honestly wish I'd just gotten a refund. I will not recommend this site to ANYONE!
I just recently received my wedding dress from tidebuy.com. I was scared because I have read many bad reviews and seen a few bad experience pictures. But my dress is actually pretty!
I'll list out the negative first:
It was almost too tight. I ordered it in my size (I was professionally sized) but still had to cross my fingers whether it would zip or not. So be careful when ordering your size!
It's cheaply made. I found many loose threads. The bottom was too long and the hem was uneven. I found a few dirt marks or something but they are only noticeable to me. I can tell the fabric isn't amazing either. The top layers of tulle look a little strange.
But all in all I'm happy. I'm on a very strict budget and so I don't expect perfect. Most people who see me in the dress won't even notice the small imperfections.
The dress came in pretty promptly and I like it:)
My profile picture is the dress I received. I would have uploaded it to this review but I didn't know how :/
I bought my wedding dress from this site, and its very boxy on me. I gave them my custom size and everything. The color I chose was champagne, but cam more of a gold color... which I was aiming for. The delivery was quicker than expected, but I had to pay taxes at my door for crossing the border. I like the dress I bough even though it's too big for my petite body, I need to make further alterations which I guess is expected. But it would have been nice for it to be somewhat fitted, there is so much fabric that I will need to take about a handful of fabric out. The dress is similar to the picture... some minor flaws. Overall, it's ok but I won't know if my dress is " the one" until I get the alterations done which is a bit disappointing.
I received my parcel in a reasonable amount of time, the first 2 pairs of boots were lovely just as the website described and as pictured. Have since discovered the size conversion chart on the website is wrong. They listed a size 38 as a uk size 5.5 it's actually a size 5. Luckily they both fit well.
My dress is made outstanding, will be buying from here again for sure, was worried what it would turn out like, but its better then ever imagined, thank you so much its perfect, fits perfect, tremendous quality fabric. Totally and highly recommend, just allow over half a month to get it. But perfect...
Purchased 3 tops and the quality were equal to if not better than retail mall clothing. Even my husband said they looked good on me (especially when I didn't spend much for them). Will definitely purchased again.
TideBuy supplies a lot of fancy/beautiful items which are affordable to most people. They often give customs huge discounts on what they purchased. Shipping is also very fast. I surely will recommend it to my friends and family members.
I usually Go for the highly priced Item because comparing them with local shops they are still cheaper. Quality is in proportion with price. Tidebuy has always given me a great and quality experience though.
I highly recommend this Site if you are looking for dresses. Very nice designs almost got me confused. Professional, friendly and courteous customer service. After my experience, I will be shopping here again.
Tidebuy was very quick, delivering within 10 business days. I am planning to buy a couple of gorgeous dresses as they are very reasonably priced when on sale, and the flat rate of $17.82 shipping to my home is better value if a large order is made.
These people fulfill their promises and I would recommend dealing with them!
Being a first time customer on this website, I can tell you I am thoroughly pleased with my purchase. The shoes came in well packed and in great condition, just how as it should be. I would definitely shop again!
Elderly friend was desperate to find nice lingerie and had travelled to several towns to do so. With one click of a button I found her exactly what she wished for, twelve pairs x two colours of her favourite 'hosiery'. She could not believe that they were ordered at 2.40 in the afternoon and arrived in the next 14 days by lunchtime. Brilliant, and she's so over the moon so thank you, great customer service!
The suede material with which these assorted platform peep toe stiletto heels are made up of is of redoubtable quality. Its fits perfectly to my toes and gives a comfortable feeling while using it. It microscopic pattern makes it adorable stiletto. Thanks for tidebuy.
I have purchased several items from tidebuy ranging from costumes, wigs and even jewels accessories. This site truly offers a little bit of everything - for everyone! I find myself browsing away for hours at the intriguing products! With their easy to navigate site, fast shipping and very compatible prices; tidebuy is my favorite store!
Wonderful high quality merchandise at reasonable prices. Outstanding customer service. Lots of free shipping offers. I almost never shop anywhere else. Returns are free at any Sears store with a tidebuy Shop. And the best part is that something is always on sale!
Terrible. Buyer beware! Basically a rip off site. It takes much longer than they state to get your order. I have been waiting for months and still no dress. Now I see that others have complained about the quality. I wish I had seen these reviews before I ordered the dress. Do not buy from this company!
Customer for Life! I special ordered the Gorgeous Beaded Ruched Split-Front for my daughter's 2014 Senior Prom dress from tidebuy, and was quite nervous ordering online for such a very important event. However, your customer service team put us at ease with helping us to select the right size for her measurements, being caring and patient during my phone calls, and staying in contact with us through the process by email. We could not be happier! My daughter received her dress yesterday (in plenty of time for prom), and it is exactly how pictured from the website! We could not stop smiling! When she tried on the dress, it fit like a glove with only a very minor adjustment needed in the bust-line!
This cloth site has made me look like a fashion star. Everything about shopping is easier than walking round boutiques in Downtown. The clothes are perfectly sized and comfortable. I am a woman of this century who knows taste of latest and trending fashion dresses with wonderful designs but spend a little.
I have got my dress.The service online is surely helpful. You can contact their customer service reps via email, as I did. They were very helpful and answered all my questions promptly. The website itself is easy to navigate, especially if you know what you're looking for. And even if you don't, they carry a huge range of designer clothing, accessories, jewellery, beauty products, home wares, shoes, etc. for women, very interesting.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team
Tidebuy has a rating of 4 stars from 1,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidebuy most frequently mention customer service, online store and wedding dress. Tidebuy ranks 1965th among Women's Clothing sites.
Dear Rachael,
Many thanks for your reviews here.
We are very sorry for the unpleasant experience happened on you. Thanks for your suggestion about size and we will try our best to improve our service. If you have some construction suggestions, please feel free to contact us at: sns@tidebuy.com or service@tidebuy.com. Your great support will be highly appreciated.
Have a nice day!
Best regards,
Tidebuy Team