TeenSafe

Do your research first before signing up for the free trial or full service.

My sons both have Androids. I was able to download the app... it was very time consuming and confusing but I downloaded the app successfully.

I signed up for the free trial. What they don't tell you, is you can't see all the information they advertise when you get the free trial so they then prompt you to get the full version. Got the full version. Still couldn't see any information. Called customer service. The guy told me it takes at least an hour for the all the data to download. That sounded shady. I waited and three days later none of the features worked. I cancelled my subscription. I'll be closely monitoring my credit card to make sure they don't keep charging me. I don't know who they have running the show but the app is terrible and the customer service was awful as well.

Tried the trial version of teen safe for the I phone. I was having problems with it retrieving the data. I called customer service to get help and get a few questions answered but wasn't getting any clear answers. So I asked to talk to the manager and I was hung up on. From what I understand the android version works pretty well but the I phone has some major flaws. The way it works is you give them the apple id and password for the phone you want to monitor and every night the phone does a i cloud backup of the phone which they can then have access to and display it on your parental dash board. The trouble you run into is if the phone receives a call or text or notification of any kind during the back up it fails to finish the backup and you don't have the newest data the next day. So you could go 30 days without it ever backing up correctly and you are basically paying for nothing. So until they can improve the I phone side of it i will pass.

They offer a one week free trial and guarantee you won't be charged if you cancel your subscription before your one week is up. Unfortunately, there is no way to cancel! The website seriously has no information on how to cancel and if you call the company you will be put on hold FOREVER! I tried numerous times and was on hold for over 20 minutes before I gave up! No operator ever answered my call no matter which "option" I clicked on for service.

Sincere thanks to TeenSafe guys for letting us have a free trial. This app is so complicated, took me days to get an idea. I installed FamilyTime parallel to Teensafe just to have a better idea which one is better (since both have free trials) familytime guys have keept it safe. I liked how they play it all safe. No spying and stuff. Also FT is only for sonme bucks and TS is for 14 bucks. That's quite a lot of money i will pay for an app that works sometimes and force-closes all the time. I think FamilyTime can give other parental apps a good completion pretty soon. New app but very neat

TeenSafe and it's business practices are intolerable! First of all, the app doesn't not work as advertised. It rarely linked to the phones to provide up to date information. Secondly, they continue to charge your credit card even after cancelling the service via customer service AND email attempts several times. I had to get the credit card company involved, but they continue to charge! They are a ripoff and would not recommend getting into the service in the first place. I would rate TeenSafe a "0" if I could!

If I could give a lower rating, I would. I just got out of a customer support message with Teen Safe (LaShondra). I realize that we now have to wait 24 hours to download the latest data. I just tried to download and was not prompted for the Apple ID password - it just went right to attempting to download. I was told there was no back up, but I did a back up last night. I logged back in to try again and was prompted that I cannot get a download for another 24 hours. I contacted customer service and was given instructions on how to do a back up, how to set up the 2-factor authentication (things I already know). The programmers must be overwhelmed or complete idiots. It is not worth the money or the frustration - don't do it!

I called before I signed up, they said it would do everything I asked about. WRONG - won't track an iPhone - well it will but its 24hours later, they said they are working on it. Then the Apple ID log in has to be reset every day, even though the phone is updated every evening. This means you have to log into Apple and reset it with a new password every day, and then it sill only works sometimes. If you log out and then try to log back in, you have to reset Apple ID. Complete waste of money. I have called the 800# several times, they always answer but always say it is a problem in the system that they are working to resolve, but they cannot give me a date of when problem will be resolved. Don't waste your time or money! Complete waste of money.

When looking back at the old days I wonder how my parents used to track me down or know what I was doing when all I used was my diary. Now that I am a parent and know that my daughter is exposed to so many things out there on the web, I really need to make sure she is hanging out with the right people and not doing crazy things. One of the features of Teensafe is allowing us to monitor some apps like KIK and Instagram which are very popular and my daughter uses. This is one of the reasons I decided to purchase the app and do not regret it for a second. I feel that I am taking a responsible and proactive attitude raising my child by making sure she is safe.

This week I read about the tragic event about Nicole Lovell, the teenage girl who lost her life and was a victim of this cyberworld we live in. She exposed herself on different social media channels and was prey for those coldhearted individuals who have no respect for human life. I want to share with all parents this article about this horror story so you keep it in the back of your head that the only one who can protect your children is you http://www.nbcwashington.com/news/tech/What-Parents-Need-to-Know-About-New-Smartphone-Apps-*******.html.

Teensafe came out with the 2016 App Blacklist and recommend you check it out http://www.teensafe.com/blog/new-year-new-apps-block-teensafe-2016-app-blacklist/

Not a good choice.
Too many 3rd party kinks. In the system.
It's theoretically good. But. This is the thing that I have found out.
Using this with an iPhone may not work as well as you think.
All iPhones back up to iCloud.
Yet not all do it every night.
But when it does. The teensafe will be avail to update.
I have tried teensafe on 2 different iPhones. And the iPhones did not update everyday automatically... after a call to apple regarding this issue. I was informed that the iCloud may not update on a daily basis. Even when you set it up for an automatic update. And this leads to teensafe issues.
You see. I want to know what's going on with my kids phone use on a daily basis. At least within 24 hours.
Not when the iCloud on their phone updates. The update may have at least a week interval before an update. And that's too late.
It's not a teensafe fault. Yet teensafe should mention this before you commit to using it..

No matter how much you want to use this to protect your child all this software is doing is making it easier for the predators to locate your children. All they need is their apple id and password and they have access to all your childs infromation.