Travis M.

We were given good instructions on how to mail our books. We received a check. It was a good experience. I will use this service again.

Tried the trial version of teen safe for the I phone. I was having problems with it retrieving the data. I called customer service to get help and get a few questions answered but wasn't getting any clear answers. So I asked to talk to the manager and I was hung up on. From what I understand the android version works pretty well but the I phone has some major flaws. The way it works is you give them the apple id and password for the phone you want to monitor and every night the phone does a i cloud backup of the phone which they can then have access to and display it on your parental dash board. The trouble you run into is if the phone receives a call or text or notification of any kind during the back up it fails to finish the backup and you don't have the newest data the next day. So you could go 30 days without it ever backing up correctly and you are basically paying for nothing. So until they can improve the I phone side of it i will pass.