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New Jersey
1 review
0 helpful votes
Follow Alex M.
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Previously I used to go to target. It was pleasure experience. But last approximately six months store looks horrible. Store manager most not I can find. Most employees look so unhappy. When inquired their manager recently changed and she is young. She how to manage store. When I go to store during morning around 11:00 am see very less employees and they all are running round to complete job and in evening when less customers in store too many employees move around. Most look like Target hiring young kids. Before more mature employees working in store. Their should be balance between young and mature employees. Some employees working hard and some are not. Before when I was inquiring store manager I can find most time, now a days I can't see store manager in the evening or in weekends.

Date of experience: July 4, 2022
Delaware
11 reviews
54 helpful votes
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Great Service
December 28, 2016

I have shopped at target here in Dover Delaware and have always had a wonderful experience and found the employees to be exceptional customer service people. It is one of the places I love to shop at.

Date of experience: December 28, 2016
Illinois
1 review
0 helpful votes
Follow Naila K.
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LOVE
July 4, 2015

I love Target! Every time I walk into Target, I'm like a kid at a candy store. I love their $1&$3 section. I always find something. And their clearance section for home decor is amazing! I found a cute pillow for $5, wall shelves for $10, those room essentials floor shelves for $10, organizational boxes for $4, and so much more! Target never disappoints.

Date of experience: July 3, 2015
Washington
1 review
2 helpful votes
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Worst experience
November 13, 2018

I bought my baby stuff and returned unused things that was too small with the receipt but to my greatest surprise the returned price was way lower than the original purchased price. Do not be fooled by the online policy.

Date of experience: November 13, 2018
Missouri
1 review
0 helpful votes
Follow Loren K.
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When ordering from Target.com they do a pre-auth on your card AND they charge you for the purchase. It takes up to 7 business days to get that pre-auth dropped from your account. It's like they charged you twice. Ridiculous!

Date of experience: November 18, 2022
Pennsylvania
6 reviews
4 helpful votes
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Terrible website!
April 23, 2023

I used a card, which I has used 5 minutes earlier on Amazon and used 5 minutes after on Doc Martin, but their website said 'there is a problem with your card, please contact your card provider'. Since then, I have tried to order online a total of 8 times, and each time they do not want my card - although they took it before. I know there is no problem with the card, so obviously they do not want me as a customer!

Date of experience: April 23, 2023
Minnesota
4 reviews
23 helpful votes
Follow Laura J.
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I loved Target and Target.com, until the last few times ordering online. They have messed up my orders.
They have also over charged my card 2 x times. One order, I received someone elses order, then my item was out of stock, since I ordered the last one and someone else received it. I never got my items. And it took 14 days to get the credit on my card(it was not my bank it was them) They said sorry and that was it. I do not know what is going on with them? Sad, but I will not be ordering online anymore. Also, the Target in town is so slow and rude when picking up orders. Sad to go, but Target I'm done.

Date of experience: May 10, 2018
New Mexico
2 reviews
4 helpful votes
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Deserted
September 6, 2020

Terrible! Been trying to call for the last two days and nobody answers for a simple question. I live in El Paso Texas trying to call the one on Gateway and now I'm just going to call the other store. Hopefully I don't get the same type of no answer.

Date of experience: September 6, 2020
Texas
2 reviews
22 helpful votes
Follow William H.
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I live in the USA and watching show on Peacock and a commercial comes on in a foreign language. I couldn't understand a word but did recognize the target logo. So I guess you really don't care about all the English speaking people who see your commercial. I hope you can make enough profit off that small segment of the USA to make that commercial profitable. I'll just continue to shop elsewhere.

Date of experience: December 24, 2022
Florida
11 reviews
21 helpful votes
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Go to store
November 5, 2016

Shopping there since 80s when stationed in North Dakota and Target was a regional, not national store. Always impressed with their service, quality and prices. Sad when we moved away but very happy when they went national and built stores in our area. A Target customer for life!

Date of experience: November 5, 2016
California
11 reviews
14 helpful votes
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Emmm... just OK
March 14, 2016

I ordered something online for pickup and I ended p having to go back and grab the item myself because it wasn't ready after 24 hours. I love the store but this was really annoying. It seems to happen at every company that I try "in store pickup".

Date of experience: March 14, 2016
Utah
1 review
2 helpful votes
Follow Bill S.
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No more Target for me. Today I checked online for a portable chair and found the Riverside store had 3. Drove there, long drive for me, and they only had 1. I wanted to buy 2. A month ago I checked online and they had the pickleball paddle that I wanted. Drove there, they were out of stock. Further the lady that helped me said their online inventory is not accurate.

Date of experience: July 25, 2020
Canada
7 reviews
118 helpful votes
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Love it!
January 26, 2016

Target has a lot of products you can order online. They have furniture and bigger things that are not it the store, that you get online. They let you use their 5% card to deduct money if you have one. One of my favorite stores

Date of experience: January 26, 2016
Connecticut
12 reviews
42 helpful votes
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Bought the polar watch and it stopped working two months in well the band did called to get a new one target said I had to call polar and they take care of it. Took me 3 months to get a new one. What a waste of 7$ btw the band isn't working again! Will never buy electronics again from here. Thought I was getting a good deal instead got a hassle.

Date of experience: April 29, 2015
Georgia
1 review
0 helpful votes
Follow D h.
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Unfortunately I received a Target gift card for Christmas. I hate to even have to purchase anything from them at this point. I work from home and the nearest Target isn't convenient for me to get to so I tried to place my order online. It would look as though my order went through but later it would say order canceled by Target, with no other information. Target support is extremely unhelpful. They keep telling me they can't help me and to go to the Target store to make my purchase in purchase. Because of this I will never shop here again. You really need to step up your game target. Your customer service is seriously lacking!

Date of experience: March 30, 2023
Illinois
4 reviews
8 helpful votes
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Target got much worse than it used to be. We recently bought a baby chair, checked it at home and found out that it was not good for our baby. They did not want to get it back, though we had a receipt and not used it it at all. They said that they cannot get children products back. Shame on you guys. I wish I would go to another store if I knew.

Date of experience: September 24, 2013
Arkansas
1 review
0 helpful votes
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Don't Buy
April 15, 2016

THRSHD Nolan recliners are a terrible buy at target. Bought two of them in February 2014, by dec 2014 one of them was useless. Coating all worn out, parts broke under the chair so you sat tilted to one side. No head rest. Save your money and pick up a used apple crate. You will be more comfortable.

Date of experience: April 15, 2016
Washington
1 review
0 helpful votes
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Went for dry cat food today at Target and found the price on a 30lb bag had gone up $6 from $19 to $25 since last week. Bummer, but no problem - they offered a buy two and get a $5 gift card back. I purchased two bags and asked for masks, got iunstructions from polite staff on where to find them, but left with out them. Got lost in store- my fault. At checkout, could not get the deal advertised with the gift card, so ended up leaving unhappy. Staff made an attempt to help, but they were busy. Check around before shopping, don't make the mistakes I did. Next time I will shop local QFC or Amazon for similar less priced items. Sorry target - I tried Sat. March 6th 2021

Date of experience: March 6, 2021
Florida
4 reviews
18 helpful votes
Follow Prince H.
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I stopped shopping at Target a long time ago. This company is not so much a retailer, as it is a very cleverly disguised 'front' for a host of subversive causes - it merely masquerades as a retail outfit.
This is a company which pays extortion money to Al Sharpton's National Action Network (NAN). Sorry, Target. I'm not going to participate in that. And since they are so humble about their generosity and do not seem to mention this in any of its advertising. I'd like to help them do that here.
Bathroom issue? PUH-leeze, Target. The majority of your customer base may have attended government schools. But even WE know that just because a person wishes it were so, they cannot change their chromosomes. If I were to wake up one day and decided that God made a mistake, and that I should have been born a rabbit. (?) We're onto you, Target. And we're done.

Date of experience: February 12, 2017
California
4 reviews
15 helpful votes
Follow Kate Z.
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I love shopping here! I have found some great deals and quality is superb!

Anytime I have called for issues in order I received they are quick to answer and sort the issue out. I received the wrong item one time and only spent maybe 5 minutes calling in. A person answered immediately and she quickly reordered the item I should have received after identifying the random one I did.

Their products are stylish and last forever and their Redcard discount and free shipping to my door is super convenient!

Date of experience: July 24, 2018

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72